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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

January 31, 2023

Did the wrong service on my car. Took another two hours to get my car back. Over charged for what I got. Will not be back or recommend a his dealership. More

by joannzollo
Recommend Dealer
No
Employees Worked With
Service department.
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Feb 04, 2023 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Joann, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 31, 2023

We were treated with respect and transaction was smooth. Any questions were answered promptly. Financing was a breeze. More

by HIXFIRECHIEF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Feb 01, 2023 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

January 31, 2023

Was fast and efficient on getting my car back to me as soon as possible. More

by CRBENNETT217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
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Feb 01, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2023

When I came in the person that helped me was very helpful and concern walked me through the whole process More

by BIGSIS2058
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
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Feb 01, 2023 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. I'm glad to hear that we were able to assist you and that you had such a positive experience.

January 31, 2023

My guy Greg was very helpful. And worked with me to find the vehicle that I wanted and was most importantly in my budget. They did a good job checking in with me as a consumer whi More

by BCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Shaefer
Report | Print
Feb 01, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2023

I had an amazing experience shopping for my new car! Brock was super helpful and informative More

by FELICIAKEATHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Werling
Report | Print
Jan 31, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that Brock had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2023

Service and communication was great. I have been taking my vehicle there for years and they have always been consistent. More

by HOLLYWAGNER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 31, 2023 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

January 27, 2023

This dealership has always treated me well. The cost was higher then expected but the personnel doesn’t control that More

by ECENTAYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 29, 2023 -

Fort Wayne Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

January 27, 2023

I appreciated the kindness and consideration of Conrad in the issue I had with my tires. More

by 2009WAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Jan 29, 2023 -

Fort Wayne Kia responded

Thank you for the five-star rating for our service department. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Jan 30, 2023 -

2009WAGNER responded

e-mail is 2009wagner@comcast.net

January 26, 2023

This was the first time I went there and felt completely unheard. Very disappointed with the service. The noise coming from my car was heard but the service manager decided against taking the time to go for More

by TOMLOY247
Recommend Dealer
No
Employees Worked With
Conrad, but that is not who my issue was with.
Report | Print
Jan 29, 2023 -

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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