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Fort Wayne Kia

Fort Wayne, IN

4.4
900 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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900 Reviews of Fort Wayne Kia

January 31, 2023

Was fast and efficient on getting my car back to me as soon as possible. More

by CRBENNETT217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Report | Print
Feb 01, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
January 31, 2023

When I came in the person that helped me was very helpful and concern walked me through the whole process More

by BIGSIS2058
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Feb 01, 2023 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. I'm glad to hear that we were able to assist you and that you had such a positive experience.

Helpful
January 31, 2023

My guy Greg was very helpful. And worked with me to find the vehicle that I wanted and was most importantly in my budget. They did a good job checking in with me as a consumer whi More

by BCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Shaefer
Report | Print
Feb 01, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
January 30, 2023

I had an amazing experience shopping for my new car! Brock was super helpful and informative More

by FELICIAKEATHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Werling
Report | Print
Jan 31, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that Brock had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
January 30, 2023

Service and communication was great. I have been taking my vehicle there for years and they have always been consistent. More

by HOLLYWAGNER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jan 31, 2023 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

Helpful
January 27, 2023

This dealership has always treated me well. The cost was higher then expected but the personnel doesn’t control that More

by ECENTAYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 29, 2023 -

Fort Wayne Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

Helpful
January 27, 2023

I appreciated the kindness and consideration of Conrad in the issue I had with my tires. More

by 2009WAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Jan 29, 2023 -

Fort Wayne Kia responded

Thank you for the five-star rating for our service department. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Jan 30, 2023 -

2009WAGNER responded

e-mail is 2009wagner@comcast.net

Helpful
January 26, 2023

This was the first time I went there and felt completely unheard. Very disappointed with the service. The noise coming from my car was heard but the service manager decided against taking the time to go for More

by TOMLOY247
Recommend Dealer
No
Employees Worked With
Conrad, but that is not who my issue was with.
Report | Print
Jan 29, 2023 -

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
January 26, 2023

AP was wonderful to work with, he was kind, patient, and down to earth. Also very much appreciated Abid during the finance piece, such a kind, friendly man. More

by JENN.SMALLWOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anfernee Page, Abid Saleem
Report | Print
Jan 26, 2023 -

Fort Wayne Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jenn, please do not hesitate to let us know. We are always happy to help!

Helpful
January 25, 2023

Great Service and communication. Very friendly and patient people at the dealership. Alejandra was of great service to me. More

by Miguel Martiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Brito
Report | Print
Jan 26, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Miguel, and we look forward to working with you again.

Helpful
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