Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

Directions

By Type

903 Reviews of Fort Wayne Kia

December 01, 2021

Brian and Branden both treated me like family as they always have. My family’s experience with the service department is 10 stars. They go above and beyond every time we are there. I truly appreciate all More

by CARROLL_MIKE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Branden service
Report | Print
Dec 01, 2021 -

Fort Wayne Kia responded

Mike, Thank you! Brian and Brandon appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

December 01, 2021

I really love my new car and Craig was a big help he was an awesome salesman More

by MICHELLEMARKOWSKI41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Dec 01, 2021 -

Fort Wayne Kia responded

Michelle, Thank you for sharing your experience with us! We're happy to hear it went well working with Craig and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 30, 2021

Fast and friendly real helpful was fast to answer my questions thank u great job More

by JOPLIN_174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Allsteadt, Rob Pargeon
Report | Print
Dec 01, 2021 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

November 29, 2021

Very professional and considerate. Staff was very friendly and kept me informed when vehicle was ready More

by cek81459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Nov 29, 2021 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! Thank you for the five-star rating. We sincerely value your business here at Fort Wayne Kia. We look forward to your next visit.

November 29, 2021

Had a great experience with Craig Morris of Kia Fort Wayn, leasing a 2022 Kia Niro. I would highly recommend Craig Morris to others looking for a no hassle and professional experience at an auto dealers More

by BROBRAD1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Report | Print
Nov 29, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. Craig and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new 2022 Kia Niro! We will share your comments with our team, and we look forward to working with you again.

November 29, 2021

I was lied to by Mike Hayden he had my daughter credit pulled 7 xxxx time what a joke. I' am filing multiple complaints against Mike. Phil Snyder did a very good joy helping my kid get a car with a 5% rat More

by BRYANTUNDERWOOD08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Snyder, Mike Hayden
Report | Print
Dec 16, 2021 -

Fort Wayne Kia responded

Bryant, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 26, 2021

Communication on over mileage tires and waiting for reimbursement on replacement due to air loss. More

by SHIRLEYHOLMES1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Snyder, Rob Pargeon
Report | Print
Dec 13, 2021 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Dec 14, 2021 -

SHIRLEYHOLMES1 responded

Although I love my new Kia there were issues with it that were not addressed. I feel that the Kia was not inspected upon buying it at auction. There was no heat and I had to make three trips to Fort Wayne for, the large rust area on the door was repaired before pick up but the tires had excess mileage and was not replaced so upon air loss which I did complain to the salesman about had to be replaced. The first Monday after my purchase I left work with a flat tire and that is where they determined that the tires had to many miles to repair. I have called several times to inquire about reimbursement for the tires but have yet to get a call back.

November 25, 2021

Great dealership, professional staff and a sales team who goes out of their way to find a vehicle to meet all of your needs. Thank you for taking your time to assist me Jerome! More

by MICHELLE_46815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
Report | Print
Nov 26, 2021 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad to hear that Jerome and our team were able to help, and we hope to see you again! Congratulations on your new vehicle!

November 25, 2021

Everyone was extremely nice and helpful with my new purchase, thank you so much fw kia More

by KRYSMARIE41987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Nov 26, 2021 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 24, 2021

Craig Morris very professional and courteous. Thank you for all your kindness to us. Paul and Joan Burns More

by PWBURNS33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Report | Print
Nov 24, 2021 -

Fort Wayne Kia responded

Thank you, Paul and Joan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Craig here at Fort Wayne Kia.

1
...
62
63
64
...
91