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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

March 11, 2022

Price was somewhat higher than initially quoted, but all issues were addressed in a timely manner and were professionally handled. More

by Robert.simons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan - service
Mar 13, 2022 -

Fort Wayne Kia responded

Thank you for the feedback. We are happy we could provide an overall positive experience.

March 10, 2022

Extremely friendly, patient, and will go above and beyond for their customers. Our salesman, Tom was amazing. More

by Sarah May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 11, 2022 -

Fort Wayne Kia responded

Thank you, Sarah. It's fantastic to hear that Tom provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

March 10, 2022

It was a good experience all the way around! Everyone was helpful and made sure it ran smoothly!! More

by HAGGELLA1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Mar 11, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

March 09, 2022

Friendly staff, especially Nick Edmondson. Everyone was very helpful. This is the second car I’ve purchased from FW Kia More

by marsha9211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Edmondson
Mar 09, 2022 -

Fort Wayne Kia responded

Marsha, Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

March 09, 2022

Bryan is great. Still have the check engine light on though, so issue not resolved. More

by BMCARDLE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 09, 2022 -

Fort Wayne Kia responded

Thank you! Bryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

March 08, 2022

$4,000. 00 mistake on the original sales worksheet causing me to come back to the dealership to redo all paperwork the day after closing. (80 mile round trip. More

by MCSONJASUE
Recommend Dealer
No
Employees Worked With
Andrew Burton
Mar 09, 2022 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 07, 2022

Efficient in a timely manner I was in the waiting room while staff check on me More

by rjmartin19xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 07, 2022 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2022

I came with very little forewarning from a long distance to pick up my vehicle. Under the circumstances they were very accommodating. I appreciate their professionalism. Thank you, Terry Stout More

by TERRY.STOUT47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton
Mar 08, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review, Terry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2022

Great staff, great customer service. So helpful in showing me all the great features of my new car, so helpful! More

by MRSLEFLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Mar 06, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 04, 2022

Cody Lambert was very helpful and kind. He kept me informed on the arrival of my new Seltos and when it arrived he called immediately. Even helped me understand all the new gadgets in my More

by BLESSINGSX11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
Mar 06, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. It's great to hear that Codey was so helpful. We look forward to working with you again.

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