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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

March 16, 2022

Very professional,and friendly and respectful,. Answer all my questions, and listen to what I was asking and saying. More

by Jeremiah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen , Codey Lambert, Nick Nguyen, Mike Hayden
Mar 17, 2022 -

Fort Wayne Kia responded

Thanks so much for the feed back!!!

March 16, 2022

The customer service was great. They were busy during my visit so was a little longer than expected. More

by TEP083060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice young man at service desk was great.
Mar 17, 2022 -

Fort Wayne Kia responded

Thanks so much for the feed back!!!

March 16, 2022

Love the personal and professional service and communication during the service experience. Definitely will return! More

by CJREICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 17, 2022 -

Fort Wayne Kia responded

Thanks so much for the feed back!!!

Mar 17, 2022 -

CJREICH responded

My pleasure! We will ba back…

March 15, 2022

Very pleasant staff, my service was done quickly and was perfect. Will be back next week for another service. Love my Kia Rio Hatchback... More

by DANDURAND424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Employees
Mar 16, 2022 -

Fort Wayne Kia responded

Dan, We appreciate your business and our team looks forward to serving you again soon! Kia Rio Hatchback!

March 14, 2022

The people are nice. The waiting area has been upgraded, and the process is made fun! More

by ALICEMILLER50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 15, 2022 -

Fort Wayne Kia responded

Thank you so much for choosing Fort Wayne Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 14, 2022

First visit at this location with a recent purchase of a used Kia. Was happy with the service team member, was a bit caught off guard with a flat diagnostic fee which led to a higher bill than anticipated More

by mgerue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 15, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2022

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by kgoble61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 14, 2022 -

Fort Wayne Kia responded

Ab cd Ef g H I j k lmnop Q r s Thank you V W x y and z Now I’ve said my ABC’s too, thank you for the positive review.

March 12, 2022

Thank you so much! Did a lot more work than expected! Didn't cost me a dime! Thanks again! Wonderful experience! More

by RITCHIEKATHY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 14, 2022 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 12, 2022

I had a great experience buying my Soul at this dealer! I received immediate attention upon my first inquiry on a Sunday, followed by a video walk around of the car…really nice touch! I was able to do most More

by HAYESDJ10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Mar 12, 2022 -

Fort Wayne Kia responded

Thank you for sharing your Great Experience with us!

March 11, 2022

Not sure tire rotation was done. Before rotation my right front tire did not have a hubcap. When I got home I noticed the tire on front right side did not have hubcap like it was not More

by BONLONEICHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Mar 14, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

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