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Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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903 Reviews of Fort Wayne Kia

July 24, 2022

Gunner was upfront and informative about the car I was interested in. I was unable to pick up the car so they brought it to my house. Excellent customer service. More

by RE2PECTSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunner-salesperson
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Jul 25, 2022 -

Fort Wayne Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

July 23, 2022

Great service! Kept us informed about our order. Friendly and polite. Will definitely be back. More

by COUNTRYPLOT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
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Jul 25, 2022 -

Fort Wayne Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Kia!

July 22, 2022

Great customer service experience from Fort Wayne Kia. We are moving out of state and they were able to get us in quickly and take care of our needs before the big drive. Very grateful for the service tea More

by LAURENCRPNTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Craig Morris
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Jul 25, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review, Lauren! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

July 21, 2022

We had such a great experience at Fort Wayne Kia. Our salesman was the best! More

by JAREEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 22, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 21, 2022

I worked with Gunnar S. and he made my buying experience easy and stress free. More

by TJHUNTER97MI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Stuckey, Rob Pargeon
Report | Print
Jul 22, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2022

Everyone was quite NICE and KNOWLEDGEABLE, but this was the 1st time in my 70-years of living that I had to pay OVER-LIST-PRICE for a NEW CAR!!! Just didn't seem quite right to me...lol More

by BETSY.BILYEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Report | Print
Jul 22, 2022 -

Fort Wayne Kia responded

Betsy, thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope you enjoy your new car!

July 20, 2022

Communication is an issue. Our last visit we had the same problem. We have a bumper to bumper warranty but will void it so we can go somewhere else. The price is outrageous for More

by GDS1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jul 24, 2022 -

Fort Wayne Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 19, 2022

Still have not received the check for my trade-in. I've reached out to them 5 days ago (deal was done 21 days ago) and all I hear are crickets. More

by wxman22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abid Saleem
Report | Print
Jul 22, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 18, 2022

Jake was very friendly, courteous and well intended. Worked hard. Loved working with Cody Lambert. More

by INTERNBABE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in , Codey Lambert
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Jul 18, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 18, 2022

Pete was a great help selecting our vehicle and getting the deal done! Highly recommend More

by ERICA.KENNEDY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Allsteadt, Rob Pargeon, Brianna Modugno
Report | Print
Jul 18, 2022 -

Fort Wayne Kia responded

Thank you, Erica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

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