Fort Wayne Kia

Everyone was very pleasant and made sure their explanations were easy to understand. The wait time was very reasonable, there was great customer service and you could tell the employees knew what explanations were easy to understand. The wait time was very reasonable, there was great customer service and you could tell the employees knew what they were doing. More

Fast response to my text message. Excellent customer service! Knowledgeable and efficient staff. Very helpful and willing to work with you Excellent customer service! Knowledgeable and efficient staff. Very helpful and willing to work with you More

Scheduled appointment on line, dropped off car the night before. Contacted quickly with a diagnosis. Repairs and maintenance completed same day. Quick, professional and thorough. before. Contacted quickly with a diagnosis. Repairs and maintenance completed same day. Quick, professional and thorough. More

Customer service was friendly and efficient. The attention to detail was very much appreciated. This will be our location for any future service needs! The attention to detail was very much appreciated. This will be our location for any future service needs! More

The employees are always helpful, knowledgeable, considerate and friendly. Ft Wayne Kia has been our go to dealership since 2004. considerate and friendly. Ft Wayne Kia has been our go to dealership since 2004. More

Horrible experience from the get go ended up having 2 bad tires a bad wheel bearing cant believe they put a car on the lot for sale that hadn't even been inspected all paper work and everything was done wait tires a bad wheel bearing cant believe they put a car on the lot for sale that hadn't even been inspected all paper work and everything was done waiting to take my car home and they come back and tell me about the tires and wheel bearing it was so loud the bearing I was scared to drive the car so it sat at my house for 3 days,couldn't get answers from anyone the next day nobody knew what was going on finally my husband went to the dealer on the next monday couldn't get my car on until the following friday so that took almost 5 hrs and I live 40 minutes away so had to sit there all day came back to pick the car up and talked to 2 different people couldn't find my keys asked for paper work of what was done to my car and you would have thought I asked them to cut their arm off totally unorganized just ridiculous and I'm suppose to trust them to work on my car hmmm probably not,god awful experience I would never go back or recommend this place😡😡 More

My service was completed promptly and efficiently. I really enjoyed talking with the friendly service advisors as well. I really enjoyed talking with the friendly service advisors as well. More

Very good customer service, friendly and professional, clean and happy atmosphere. I would highly recommend this dealer clean and happy atmosphere. I would highly recommend this dealer More

The Service Dept was very helpful and friendly. They worked through problems proactively and provided a loaner to compensate for the wait times and supply chain issues that caused them. They worked through problems proactively and provided a loaner to compensate for the wait times and supply chain issues that caused them. More

Gunner was upfront and informative about the car I was interested in. I was unable to pick up the car so they brought it to my house. Excellent customer service. interested in. I was unable to pick up the car so they brought it to my house. Excellent customer service. More