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Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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903 Reviews of Fort Wayne Kia

March 01, 2023

Very slow and don’t appear to think the customer’s time is valuable. I had to request copies of paperwork I had signed More

by PRARNOLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 02, 2023 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. We'd love the opportunity to get more details to see if we can turn this situation around for you.

More
February 28, 2023

I was greeted at the door and from that point forward it was a very pleasant experience, no pressure, no hassle, no stress just great sales service 👍 More

by REALIZE707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name lol
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 01, 2023 -

REALIZE707 responded

It was a pleasure doing business with you all at Fort Wayne Kia.

February 28, 2023

In and out. Went knowing what I wanted and Sales person did not try and up sale me. He delivered exactly what I was looking for in a timely fashion. Also, fin More

by Brian H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Campos, Rob Pargeon
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for this feedback, Brian. We sincerely appreciate your business and hope you will give us the opportunity to serve you again. Thanks for choosing Fort Wayne Kia!

February 28, 2023

I had a recall appointment at 9:00am I pulled in the service bay at 9:00:00. Pulled in got out of my car. Was immediately greeted by my first name and asked about my morning. Confirmed that I was there More

by DEY.HANNAH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 01, 2023 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

February 28, 2023

We really enjoyed working with Chris! Thank you for the fast, friendly service!! We will be back! More

by ARROWAUTOBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris/service
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2023

The service was taken care of and handled well. It was even done ahead of time. Thanks! More

by GEOLYNN5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2023

Scheduling is constantly being messed up, was contacted BY A TEXT, asking if I wanted certain “additional services”, was never informed of the price of said services. My total bill ended up being almost $2 More

by BASICALLYDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill. Bill is awesome.
Mar 03, 2023 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

More
February 27, 2023

Codey went above and beyond to help me find just the right vehicle for me. More

by estep_cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
Feb 27, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review, Cathy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Codey here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 27, 2023

Service was on time, handled very professionally, and I would definitely recommend Fort Wayne Kia. More

by DDALY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Feb 28, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2023

Everyone is very nice and courteous. First time owner of a KIA great experience! Thank you! More

by CHERYL.BRODBECK58
Recommend Dealer
Yes
Employees Worked With
AP, Ryan, and Herb
Feb 28, 2023 -

Fort Wayne Kia responded

Thank you so much for your kind words, Cheryl, and for taking the time to leave us this wonderful feedback!