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Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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903 Reviews of Fort Wayne Kia

March 21, 2023

The messed up my car I kept telling them my oil light keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have More

by Msllove22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Codey Lambert, Andrew Kistler, Nick Nguyen, Joe Grove, Jerome Dowdell, Pete Herman, Stephen Allsteadt, Rob Pargeon, Brianna Modugno
Report | Print
Mar 25, 2023 -

Fort Wayne Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 16, 2023

Everyone was very attentive, friendly and all around helpful. They opened my eyes to so many options. Thanks Tom. I enjoyed doing business with all of you. More

by CHAZ6043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Byrum II
Report | Print
Mar 17, 2023 -

Fort Wayne Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

March 12, 2023

The sales person made the transition so easy. The finance guy was so patient and polite More

by MPG.TATTOO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Mar 13, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase!

March 11, 2023

Excellent customer service! Everyone was pleasant and kept me informed throughout the process. Would definitely recommend! More

by MARY.JOHNSON77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Werling
Report | Print
Mar 13, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

Experience was great! Would definitely go back and buy again. Very helpful and informative. Thanks More

by KATHYHEISLER562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Mar 13, 2023 -

Fort Wayne Kia responded

Thank you so much for the five-star review. We hope you enjoy your new vehicle, Kathy. We truly appreciate your business.

March 08, 2023

Ft. Wayne KIA was a pleasure to work with from scheduling a recall to having the work done. More

by MARIANNEPRATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Report | Print
Mar 10, 2023 -

Fort Wayne Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!

March 07, 2023

The staff was super friendly and very helpful. They offer professional service with a smile! More

by jjretnug76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
Report | Print
Mar 08, 2023 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2023

The service at the dealer ship was fine. They did a good job servicing my vehicle. More

by KASSECAV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember anyone’s name
Report | Print
Mar 03, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2023

They were able to get my vehicle in quickly and take care of the issue that I had a concern about z More

by elsefenn
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Mar 03, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

March 01, 2023

They did a good job on getting my sportage back to me after the recall fixes and putting a new engine in it. I believe it only took 5 weeks in total. I did however get it back with a tire that was almost More

by KARSEN.BRANDY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., Pete Herman
Report | Print
Mar 01, 2023 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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