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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

August 23, 2022

The service dept was very kind and knowledgeable I felt like and there are a few good sales men there as well. Overall it's not a bad place to go for service. More

by SJOHNSON625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in service is a great guy , Nick Nguyen
Aug 24, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

August 23, 2022

Bryan Buss is an exceptional employee! I not only found his communication skills above and beyond, but also his knowledge about my particular vehicle. I bought my Kia in 2011 brand new w More

by TERESAHANSBARGER
Recommend Dealer
Yes
Employees Worked With
Bryan Buss, service manager
Aug 24, 2022 -

Fort Wayne Kia responded

Thank you for the kind words for Bryan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 23, 2022

They are very nice and Jay in finance really was good to me . I had a bad experience in Michigan at Seelye in Kalamazoo finance getting my Girlfriend a suv .there service department is top notch though and More

by FORDROB31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay in finance , Pete Herman, Rob Pargeon
Aug 24, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

August 22, 2022

Not a good experience even the second time buying a new car from here. Nice products but way off dealing with customers and people at this dealership. More

by JOHNCADET1010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Nguyen
Aug 26, 2022 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, John, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 19, 2022

Never have any issues with this dealer ship and they’re great to deal with. More

by JAMIHUNT2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Buss
Aug 21, 2022 -

Fort Wayne Kia responded

Jami, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2022

Brennan was awesome to work with from start to finish! We were very happy with the whole experience. More

by JDWUNDERLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan
Aug 21, 2022 -

Fort Wayne Kia responded

Thank you so much for your wonderful review! We are thrilled that Brennan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Kia!

August 19, 2022

Very thorough and got everything done in a timely manner. If other issues popped up they were quick to contact you. More

by CRG968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove, Jerome Dowdell
Aug 21, 2022 -

Fort Wayne Kia responded

Thank you! Jerome, Joe, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

August 19, 2022

Alejandra was amazing to work with. Her and the rest of the staff made it a great car buying experience. More

by AUSTIN32160
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra Brito, Codey Lambert
Aug 21, 2022 -

Fort Wayne Kia responded

Austin, Thank you so much for your excellent review! We are so glad that Aljandra had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 19, 2022

I bought the car…got it home and noticed tons of scratches that they did not inform me about. Holes in the 3rd row seat. Missing pieces. Reached out about it and never got a phone call. This car nee More

by SHANNAMARPLES
Recommend Dealer
No
Employees Worked With
Rob Pargeon
Aug 24, 2022 -

Fort Wayne Kia responded

Shanna, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Aug 24, 2022 -

SHANNAMARPLES responded

I did send photos of the issues to Mario and the manager was suppose to call me to fix the issue. Feel free to give me a call to discuss. Thanks

August 19, 2022

1) The vehicle had non disclosed damage 2) and we could not purchase it for the advertised price. Dealership added LoJack costs that we did not agree too. More

by SHAWN.BROZOVICH
Recommend Dealer
No
Employees Worked With
Pete Herman
Aug 24, 2022 -

Fort Wayne Kia responded

Shawn, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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