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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

September 02, 2022

Brenden was the person that helped me and he was so kind, understanding and made sure I was completely satisfied. He showed me all the features on my new vehicle and just made experience pleasant. More

by ULISDOMINIQUE85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
Sep 05, 2022 -

Fort Wayne Kia responded

Thank you for sharing your great experience with us. We're happy to hear it went well with Brenden. We hope you enjoy your new vehicle. We truly appreciate your feedback.

August 30, 2022

Everyone at the dealership was so friendly, but Alejandra Brito made the car buying experience the best it could be. She knew exactly what we were looking for and called us as soon as one became available. S More

by AUSTIN32160
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra Brito
Aug 30, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2022

Fast and friendly service. Amanda and Bill are both awesome! Definitely will have more work done here in the future! More

by BASICALLYDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Bill
Aug 31, 2022 -

Fort Wayne Kia responded

We appreciate your business, Amanda, and Bill look forward to serving you again soon!

August 29, 2022

Service wait was a little longer than quoted, but sales staff was very helpful answering questions about other Kia models while I waited. More

by Rick Kunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Aug 30, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, Rick, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2022

This is my 4th vehicle and never once did I feel pressured. Always answering my questions without having to research answers. Loved everything about my experiences. Thanks More

by PADGETTK62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee and Allie are definitely 5 stars, Pete Herman, Rob Pargeon, Brianna Modugno
Aug 29, 2022 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

August 25, 2022

Okay. Polite but high pressure. Not a fan of paying over sticker. Did not like having to take dealer add ons we didn’t want such as LoJack. Absolutely n More

by RWPEITZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Aug 29, 2022 -

Fort Wayne Kia responded

Thank you for your review. While we're sorry to hear that you weren't fully satisfied with your experience, we appreciate your feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns in more detail.

August 25, 2022

Scheduling an appointment with Fort Wayne Kia was seamless and easy. I appreciated the reminder call that I received the day before, as well as the ability to communicate about the vehicle via text. More

by JENNY.GETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 29, 2022 -

Fort Wayne Kia responded

Jenny, thank you for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

August 24, 2022

Our service person was very clear in communicating with us during and after our service. More

by ethansaunders455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 25, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review, Ethan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 24, 2022

Was very pleased with the communication and the time it took for all the service I received. More

by JOHNETTA.MARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any employee names
Aug 25, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review, Johnetta. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

August 24, 2022

Allie was wonderful to work with - She helped from start to finish to make this a great experience. More

by BILL.EARL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra .Brito
Aug 25, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

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