Fort Wayne Kia

Everything was on point, fast friendly and knowledgeable services. I live in Alabama, and I would most truely trust My KIA with Fort Wayne KIA. services. I live in Alabama, and I would most truely trust My KIA with Fort Wayne KIA. More

No one returned emails or phone calls after purchase. . No paperwork received after purchase. Very poor experience . No paperwork received after purchase. Very poor experience More

This is a great dealership. They are always in tune with the customer. I was notified immediately when my vehicle was shipped. They are always in tune with the customer. I was notified immediately when my vehicle was shipped. More

Nick was very helpful and patient and made sure to see the sale from the beginning to the end. the sale from the beginning to the end. More

The staff was helpful and friendly. They were accurate in telling me how long it would take to finish working on my car. They were accurate in telling me how long it would take to finish working on my car. More

I had it in for a recall and was treated very well and quickly and they answered all questions! quickly and they answered all questions! More

The dealership is very friendly, and knowledgeable. What we liked was that we never felt any pressure to buy. What we liked was that we never felt any pressure to buy. More

No return calls when placed daily looking for the status of my vehicle title. Received promises that someone would call me back but no one did. Very disappointed in Zach N. Spoke to Rob (Manager) who also p of my vehicle title. Received promises that someone would call me back but no one did. Very disappointed in Zach N. Spoke to Rob (Manager) who also promised to call back but didn't. Call placed again on 10.18.22 and he called in sick. Spoke to Taylor (Sales Manager) on 10.19.22 and he promised to call back but got busy and forgot. Called again and spoke to Taylor who stated that he'll go to the finance dept in stead of calling and will call me back on 10.20.22 (we'll see). More

Car was not completely cleaned when we were given keys. Just handed me the car as is. Was very upset they ran my credit without my written signature. I came in with pre-approval and they just didn’t take t Just handed me the car as is. Was very upset they ran my credit without my written signature. I came in with pre-approval and they just didn’t take the time to properly handle financing or what my needs were. Staff was ok but overall would not return for future car needs or refer to friends or family. More

Courteous and helpful professional staff; a clean and comfortable waiting area, work done timely, appointments honored comfortable waiting area, work done timely, appointments honored More