Ford of Port Richey

We always use ford. The staff is professional and friendly. However I hate having to put comments in just cause you want them. The staff is professional and friendly. However I hate having to put comments in just cause you want them. More

Two days after we bought I was told the car had gone through a multi vehicle inspection. after the initial test drive we noticed a slip and a sound that was coming from the transmission, so the dealersh through a multi vehicle inspection. after the initial test drive we noticed a slip and a sound that was coming from the transmission, so the dealership sent it back to the service department to go over the problem. They said they couldn't find anything wrong. So we bought the car, and it started to make the sound more and more. So I took the car to a Cadillac dealer and they told me the transmission fluid needed to be replaced. They said it would cost $350. so we paid the price two days after we bought the car and that fixed the problem. I think the Ford service department should have found the problem immediately and fixed the problem, as most cars have transmissions and act the same when transmission fluid doesn't get attention. Don't Fords have transmissions? Chance our salesperson was great, finance was okay (I have had much better experiences) More

Your service advisors were great, but we had to bring car back twice to fix the initial issue therefore, taking out of work early today’s now the car has another issue that did not exist before the visit now back twice to fix the initial issue therefore, taking out of work early today’s now the car has another issue that did not exist before the visit now we have to yet come back and address that issue More

We always use ford. The staff is professional and friendly. However I hate having to put comments in just cause you want them. You should be happy that for over 20 y The staff is professional and friendly. However I hate having to put comments in just cause you want them. You should be happy that for over 20 years we have been loyal ford customers. More

Ryan has been great. Keeps me up to date about my repair and was able to deliver my truck when the repair took longer than expected Keeps me up to date about my repair and was able to deliver my truck when the repair took longer than expected More

Had my vehicle looked at, and in and out in 25 minutes. Great team and crew Great team and crew More

Pat Dzikonski from commercial sales is awesome! No hassle, outstanding customer service and perfect communication (straight, to the point and no fluff - loved it!!) Christian Calle in finance is po No hassle, outstanding customer service and perfect communication (straight, to the point and no fluff - loved it!!) Christian Calle in finance is polite, to the point and got me thru the process in record time! kudos to his efficiency! Much appreciated! And special thanks to Steve Wollack in service for recommending Pat in commercial sales! (He's the best service manager EVER btw!) We will return for another purchase for sure! More

Kept me updated on progress. Clean comfortable waiting area. Did not take long at all. Clean comfortable waiting area. Did not take long at all. More

This is my 15th vehicle from ford of Port Richey They are so good that I always go back specially Because of Mike Black are so good that I always go back specially Because of Mike Black More

Discrepancy in Works oil change: Ford sites, including yours, say "up to 6 quarts of Motorcraft oil" but when receipt is printed, it says up to 5 quarts. My Grand Marquis takes 6 qts and I don't like the yours, say "up to 6 quarts of Motorcraft oil" but when receipt is printed, it says up to 5 quarts. My Grand Marquis takes 6 qts and I don't like the extra charge for oil. Please correct your system. I have screen shot of your ad. More