Rayann Church
Rayann Church at Ford of Port Richey

Rayann Church

MOBILE SERVICE ADVISOR

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

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4.6
492 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.6

492 Reviews

Write a Review

492 Reviews of Rayann Church

May 20, 2026

Dealership Rating
Employee Rating

The mobile tech who came to my house was very nice & helpful. He got my oil change done pretty quickly but was thorough. I love the mobile service that you offer. More

by AMANDASUMMERSILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Ford of Port Richey responded

Amanda, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Rayann and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 13, 2026

Dealership Rating
Employee Rating

Service is department is great, our advisor,Frank is awesome, he always keeps me updated on the status of my vehicles. More

by Kesha C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Johnson

May 13, 2026

Ford of Port Richey responded

It’s wonderful to hear that our service department made a positive impression and that Frank kept you informed on your Ford Edge. We appreciate the 5-star rating and your recognition of Frank’s efforts. We look forward to assisting you with your next service visit.

May 12, 2026

Dealership Rating
Employee Rating

We were welcomed by Mike Black who was was very knowledgeable about Ford dealership and helped us with everything More

by glynnmbattye
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 12, 2026

Ford of Port Richey responded

Thank you for the five-star review. Mike was glad to welcome you and share his knowledge while helping you with your used Hyundai. Enjoy driving your vehicle.

April 17, 2026

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Employee Rating

Great experience getting my pil service heretic advisor was friendly and professional and kept me updated to the process, service was quick I will definitely be coming back for future maintenance More

by Nieves04250
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Ford of Port Richey responded

Thank you for trusting us with your Ford service. We’re glad our advisor kept you informed throughout the process and provided prompt maintenance, and we look forward to your next visit.

March 16, 2026

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Employee Rating

It was a very busy Saturday and I waited for over 3 hours, but I have to say that my Service advisor made the difference. Frank Johnson was very professional and went above and beyond to make my wait t More

by arielxcuban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Ford of Port Richey responded

Thank you for sharing your experience. We’re pleased that Frank provided professional support and helped make your three-hour wait more comfortable. It’s great to know your Ford Maverick is back on the road, and we look forward to assisting with your next service.

February 24, 2026

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Employee Rating

Service was performed promptly, but I was disappointed my car wasn’t washed and no reminder sticker for my inner windshield was included. Little perks matter….😳 RM More

by rmcm279515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Wollak, Frank Johnson

Mar 01, 2026

Ford of Port Richey responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 24, 2026

Dealership Rating
Employee Rating

This is probably the BEST For Service Center I have ever been to.... and I've owned Fords most of my 75 years. They are friend, efficient and reliable. More

by pfranco12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wollak, Frank Johnson

Feb 24, 2026

Ford of Port Richey responded

What a pleasure to read your kind words about our Ford service team. We’re delighted they provided the friendly, efficient, and reliable care you deserve. Thank you for trusting us with your Ford Flex after so many years of ownership.

February 21, 2026

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Employee Rating

I've been on hold for 36 minutes now waiting on someone in the service dept to answer my call. I even called on my husband's phone after 25 minutes to have Gerry the receptionist to please remind them Im o More

by tammygailsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Wollak, Frank Johnson

Feb 25, 2026

Ford of Port Richey responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you.

February 03, 2026

Dealership Rating
Employee Rating

I hope your online appointments option has been fixed. We made an appointment on line for a home location oil change. We waited quite awhile for the tech. Called to find out what’s going on. Found out the More

by Scharlier2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 03, 2026

Ford of Port Richey responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 31, 2026

Dealership Rating
Employee Rating

Another Great experience at this Dealership Mike Black was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incent More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2026

Ford of Port Richey responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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