Ford of Port Richey

I feel like I was trying to be sold something fir sure I didn’t need - I wasn’t told ahead of time there was a charge to use a card for payment- wasn’t asked if I wanted a wash and when car was delivered to didn’t need - I wasn’t told ahead of time there was a charge to use a card for payment- wasn’t asked if I wanted a wash and when car was delivered to me it was soaked- and when the advisor tried to help me - the service porter refused to help - not a good look to argue with an advisor helping a customer More

Follow thru on your claim to provide buyers with a full gas tank. Make sure the vehicle has been fully detailed inside and out. The windshield was overlooked on your detailing. gas tank. Make sure the vehicle has been fully detailed inside and out. The windshield was overlooked on your detailing. More

I attempted to call with questions. .Called 4 times not one call back was made. .Called 4 times not one call back was made. More

Scotty did a great job finding us exactly what we needed. He worked hard on finding us variety and asking us what we needed. He worked hard on finding us variety and asking us what we needed. More

Service provided on my appointment time. Service personnel were polite and efficient. Kept me up to date on progress. Service personnel were polite and efficient. Kept me up to date on progress. More

Excellent service. Was promptly greeted & car was taken in at appointment time. Brought my laptop to work in the waiting room. Ample desk space as well as comfortable c Was promptly greeted & car was taken in at appointment time. Brought my laptop to work in the waiting room. Ample desk space as well as comfortable chairs. It was fairly quiet in that waiting room considering how busy the dealership was! Will definitely continue to bring my vehicle back to this dealership for service. More

I have purchased two vehicles with Ford of Port Richey and have been happy with both purchases. My experience with Ford of Port Richey service advisors and Steve in particular have been exemplary. On one and have been happy with both purchases. My experience with Ford of Port Richey service advisors and Steve in particular have been exemplary. On one occasion where I had scheduled transmission service on my F-150 that an fluid overfill problem was giving me shifting issues after the service have been completed. Steve recommended I return immediately and discovered and corrected the problem and subsequently had me me back on the road in no time. I highly recommend both sale and service! More

Great experience, had some cosmetic issues that needed attention before purchase and they went above my expectations, we left very happy attention before purchase and they went above my expectations, we left very happy More

Should have not needed to return for a ($1,200) problem after my previous (over $1,100) inspection was done only weeks prior. after my previous (over $1,100) inspection was done only weeks prior. More

Many misleading facts concerning financing including interest rates. Amount being financed and monthly payments. Quotes on gas mileage and accessories incorrectly stated. Was told I was getting the ca interest rates. Amount being financed and monthly payments. Quotes on gas mileage and accessories incorrectly stated. Was told I was getting the car for price of an ecobost model and that didn’t happen. Received no hard or digital copies of purchase and financial contract. Staff rushed through information and did not provide a clear explanation of the paperwork. More