Ford of Northampton

Be very Leary I went to Northamptn Ford on 9/15/15 to have a tune up done and I had asked them to check my brakes to see if it was time for new pads. At the complet I went to Northamptn Ford on 9/15/15 to have a tune up done and I had asked them to check my brakes to see if it was time for new pads. At the completion of my service they give me a report saying my brakes were fine. My boyfriends brings my car back to them today, 10/31/15 to have my brakes done and they are now saying that I need new calipers and new rotors. When my boyfriend called me to tell me this, I went and found the report and told him that 6 weeks ago Northampton Ford told me my brakes where fine. When my boyfriend asked them how my brakes where fine 6 weeks ago but now I need new rotors and calipers, they said there was nothing in the report that said I asked them to check my brakes or that they did check my brakes. I was appalled to hear this as I stood in my living room holding the report that stated my brakes where fine. Long story short, don't trust Northampton Ford! More

Best Car Purchase Bill Richards and Jon Hastings are 2 of the best "car guys" in the area. They got me that car I wanted with the payment I wanted with no hassle. They Bill Richards and Jon Hastings are 2 of the best "car guys" in the area. They got me that car I wanted with the payment I wanted with no hassle. They bought my old lease also. More

Sales Rep Hat's of to sales Joe Plasse. He made my visit and purchase fun which is the way purchases should by and not intirely on making a sale. Enjoy the visi Hat's of to sales Joe Plasse. He made my visit and purchase fun which is the way purchases should by and not intirely on making a sale. Enjoy the visit and drove of 2 days later with my new F-150. The entire staff made the purchase a very enjoyable experience. Thanks again Joe More

First service on new car went flawlessly Pleasant service department, did all they were asked and car was done on time. Would go back without question. Nice to see my salesman, Roger Jordai Pleasant service department, did all they were asked and car was done on time. Would go back without question. Nice to see my salesman, Roger Jordain, who is the best! More

New insurance experience, insurance company settlement New experience for me, was all in order from your side. Insurance came through settlement could have come a day earlier. You all beared with me. New experience for me, was all in order from your side. Insurance came through settlement could have come a day earlier. You all beared with me. More

Happy with My New Vehicle Had a good experience buying my new Ford Escape. Jon was friendly, knowledgeable, and easy to work with. Found me a vehicle that met my requirements Had a good experience buying my new Ford Escape. Jon was friendly, knowledgeable, and easy to work with. Found me a vehicle that met my requirements/needs. It was helpful for me to take the vehicle for an overnight test drive to show my spouse, and so that I could "live" with the vehicle for a bit. Felt I got a fair deal on the vehicle. More

Treated fairly and my time was respected I visited many dealerships looking for a used car. Compared to other dealers, Northampton Ford respected my time, my budget and I got a fair deal. A I visited many dealerships looking for a used car. Compared to other dealers, Northampton Ford respected my time, my budget and I got a fair deal. A different dealer across the river from Northampton, by comparison, kept me in their showroom for three hours, trying to wear me down, before I got up and left. The sales team at Northampton Ford treated me fairly and listened to what I had to say and what I wanted. They did not waste my time. I also got fair deals trading in my used truck. Being treated fairly, being respected and listened to and getting a good deal was all that I wanted. And they delivered. More

Excellent It was Great!!! Jon really got us the truck we needed! With great rebates and priced right! Thank you for a wonderful experience! Ford of Northampton It was Great!!! Jon really got us the truck we needed! With great rebates and priced right! Thank you for a wonderful experience! Ford of Northampton is the place to go and ask for Jon! More

15,000 mile service and oil change Fast, efficient and well done! Great experience. I booked the 7:30 am appointment and I was out and on my way by 9:00 am. Fast, efficient and well done! Great experience. I booked the 7:30 am appointment and I was out and on my way by 9:00 am. More

GREAT the salesman went out of his way to help us. great dealership. had the car I found on the internet no high pressure sales good experience. the salesman went out of his way to help us. great dealership. had the car I found on the internet no high pressure sales good experience. More