Ford of Northampton

My experience with Ford of Northampton was excellent. My salesman, Bill Richard was very knowledgeable and helpful. I couldn’t be happier with my overall experience with Ford of Northampton. My salesman, Bill Richard was very knowledgeable and helpful. I couldn’t be happier with my overall experience with Ford of Northampton. More

they what we asked of them with no problems coolant exchange and the works package exchange and the works package More

Professional, attentive, reliable. I had an excellent vehicle purchase experience at Northampton Ford. This being my first e-car and lease, I appreciated the no-pressure sales and at I had an excellent vehicle purchase experience at Northampton Ford. This being my first e-car and lease, I appreciated the no-pressure sales and attentiveness to answering all my questions. The manager even sits out on the showroom, which added transparency to the pricing options. In all, a 5-star purchase experience. More

Dealership was very clean. Nice people to work with. Knew what they were doing. Had no complaints at all Nice people to work with. Knew what they were doing. Had no complaints at all More

Fixed my recalls. Did a great job. Picked up and dropped off my vehicle from home. Did a great job. Picked up and dropped off my vehicle from home. More

Salesman Jon Hastings is amazing I would send anyone to him and the financial officer Denise Rocks also!!! She found me the lowest apr they could on the purchase. This team gets an A+ from me him and the financial officer Denise Rocks also!!! She found me the lowest apr they could on the purchase. This team gets an A+ from me More

Great experience purchasing my truck! No pressure, and Jon Hastings made the whole process seamless! Would recommend to others No pressure, and Jon Hastings made the whole process seamless! Would recommend to others More

Customer service was great from beginning to end. My salesman Mike was great with communication. Traded in 2 vehicles to purchase a new Ranger, and was given what I was asking for my trades without a My salesman Mike was great with communication. Traded in 2 vehicles to purchase a new Ranger, and was given what I was asking for my trades without any haggling. The staff works together nicely. I will shop there again. More

The service that Jon Hasting and the team gave was nothing but outstanding, knowledgeable but about all not pushy. nothing but outstanding, knowledgeable but about all not pushy. More

Purchase arranged from out of state with caveat that I would be registering in my home state. Sales person insisted that it would be simpler to register locally as I also had a local address. Turned out t would be registering in my home state. Sales person insisted that it would be simpler to register locally as I also had a local address. Turned out to be a nightmare. Dealership allowed me to take possession after one week and I was able to drive home using a dealer plate. Worst car buying experience ever. More