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Ford of Northampton

Northampton, MA

4.9
123 Reviews

968 Bridge Road

Northampton, MA

01060

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123 Reviews of Ford of Northampton

March 06, 2018

Excellent service and staff Went to this dealership looking for an SUV. Tony was very helpful and able to answer all our questions that we had. We were able to get a really great More

by Ksymolon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blais
October 22, 2016

Great car personable people,impressed. A car is a very expensive purchase. It takes weeks of research to decide which make and model to buy, I don't want just anyone servicing it. This is o More

by Ande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE, BILL, LYNDA
October 17, 2016

Multiple issues with new vehicle and service We bought a brand new 2015 Ford Fusion last year. This is now the 3rd time we will have to be bringing our car back due to a check engine light and tu More

by Kparry301
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
August 05, 2016

So easy Such an amazing experience. I went in needing to get out of my current car fast! Dan was amazing. He not only found me the perfect car but I got a gre More

by Aimeec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan G
December 18, 2015

Above and beyond Northampton Ford, unlike any other dealership service department I've visited, goes above and beyond. If there's a minor problem, they don't just tell More

by Keri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 13, 2015

Great service Always receive great service. Friendly and prompt. Have your best interest in mind. The ford rewards program is also an added bonus. Nice earning fr More

by Rmonte61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
December 08, 2015

good service Dealership and technicians were very knowledgeable of the car. Gave me a car to use for the time it took to repair transmission. That is much more tha More

by Geo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
November 28, 2015

Very pleased with employees and there knowledge very pleased with employees and the knowledge they had when asked about cars, friendly, professional and helpful. Would recommend this dealership very More

by Groover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Linda
November 05, 2015

60,000 mile checkup on Ford F150 Check-in staff for service are very helpful and prompt to get you in. Their estimates of how long the service will take are generally excellent. If t More

by Norm01035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
November 02, 2015

$130 for coolant I had a warning message show up that said "engine power reduced" so I took it to Northampton Ford as a precautionary measure. I know nothing about car More

by kbc838
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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