Ford of Kirkland

Super excited to get my new Ford Maverick. Great experience working with Dan Lozott and really appreciate his efforts. experience working with Dan Lozott and really appreciate his efforts. More

Worked with Dan Lozotto who was super friendly, attentive and helpful throughout the purchase of my used Mazda 3. The only negative experience was with the finance department in that the wait time was extrem and helpful throughout the purchase of my used Mazda 3. The only negative experience was with the finance department in that the wait time was extremely long, but that was not Dan’s fault at all. More

My experience with Dan Lozott at Ford of Kirkland was as good as it gets. He helped me place my order for my built out Maverick XLT back in August and was clear about build time. He was a man of his word an good as it gets. He helped me place my order for my built out Maverick XLT back in August and was clear about build time. He was a man of his word and stuck to the order MSRP! A hard thing to find in today's car market. I have already recommended friends to him and will continue to do so. More

I have worked with Dan Lozott for the last 7 months as I waited for my special order Maverick hybrid pick up truck to arrive. Dan kept me updated throughout this process, answered my questions in a timely m waited for my special order Maverick hybrid pick up truck to arrive. Dan kept me updated throughout this process, answered my questions in a timely manner, and ensured that all of the Ford requirements for this order were met. The Maverick finally arrived with the purchase process a snap. I am extremely pleased with my purchase and experience at FOK. I highly recommend Dan Lozott. A really good guy! More

I paid a down-deposit in July 2020 and placed a formal special-order in March 2021 for a Ford Bronco First Edition (only 7k produced). After many production delays, and a 1-week delay on the estimated del special-order in March 2021 for a Ford Bronco First Edition (only 7k produced). After many production delays, and a 1-week delay on the estimated delivery date, it was delivered on Oct 30, 2021. I was out of town on business and asked Ford of Kirkland to hold it for 3 business days until I returned. However, Richard Ewing (Sales Mgr) gave approval for it to be sold to another customer for over MSRP (I was guaranteed MSRP). When I contacted Hamid Musazay (Gen Mgr), he falsely claimed that I had missed 2 sales appointments and thought I didn't want it. When I contacted corporate, they pushed me to a regional office, who never contacted me. Ford of Kirkland ignored my sales contract and lied to me in order to make a bigger profit on this highly-anticipated vehicle. Corporate has ignored the case. I will not be buying a Ford. More

Dealership has mediocre responsiveness and tries to force dealer add-ons at inflated pricing. I put in an info request in fall of 2021 for a Ford Maverick, got the typical generic what are you looking for dealer add-ons at inflated pricing. I put in an info request in fall of 2021 for a Ford Maverick, got the typical generic what are you looking for email, and I responded but never heard back. I inquired in early 2022 about any in-stock Mavericks that customers did not pick up. I get a call about one that is available, check it out in person after work and start the negotiation. I went home with an ok offer (low balled on my trade-in and high on the markup) and said I'd sleep on it. I inform them the next morning that I'd pass if this is the best they can do and got texted a better offer but it was loaded with extra, inflated fees ($950 Ford Licensing Fee - almost double what the DMV licensing fee is, $5896 warranty - almost double what the extended warranty you can buy online from other Ford dealers, $199 vin etching - I can do it myself but if I really cared about this). I got everything except vin etching removed. I asked if there is any room on the markup and never heard back. It's a shame since we were probably not far apart and they would have been making $5-6k on this deal with my trade-in, markup, and financing. More

Dan was very helpful throughout the process of my custom 150 order. He kept me up to date on the progress every step of the way. 150 order. He kept me up to date on the progress every step of the way. More

Salesman Dan Lazott was great. Would definitely buy from Ford of Kirkland again. Made the process of buying a car as pleasant as possible. Ford of Kirkland again. Made the process of buying a car as pleasant as possible. More

Dan Lozott and Clance at Ford of Kirkland are very helpful. I truly appreciate Ford of Kirkland with excellent customer service. I usually don't trust car dealer but I trust this one. helpful. I truly appreciate Ford of Kirkland with excellent customer service. I usually don't trust car dealer but I trust this one. More

The team at Ford of Kirkland is awesome! In particular, Michael Sylvan did an amazing job explaining the features and guided me through the process with ease. I would highly recommend to my family and frie Michael Sylvan did an amazing job explaining the features and guided me through the process with ease. I would highly recommend to my family and friends. More