Ford of Kirkland

We just purchased our second car here a couple of days ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul Y took care of us and listened to what we wanted- he promised he'd get us into the Audi Q3 we had our hearts set on and he delivered. Even with a few credit issues. Highly recommended!! More

I had a great experience at this location and service with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend. with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend. More

Got great service and was helpful to get the car that I wanted. Was a great experience wanted. Was a great experience More

A great car buying experience. Nima was an awesome person to interact with and buy our Ford Explorer from. He was not overly pushy or pressured. He was very informative, answering Nima was an awesome person to interact with and buy our Ford Explorer from. He was not overly pushy or pressured. He was very informative, answering our many questions and explaining our options. We luckily were able to get our vehicle quickly from a recent shipment and Nima worked diligently (on his day off!) to get it detailed and keys in our hands quickly. He was patient as we decided what would work best for us and kept me very informed throughout the buying process. As we were waiting on the paperwork he was very informative and pleasant to talk with to pass the time. My wife and toddler son were with me, and he was also very patient with us. Overall a great experience and I will be sure to send my friends and family to Nima for their car needs! More

Geoff and Nick were able to get me approved on my new Charger and got me driving home in my dream car after a couple hours. Thanks guys so much for your help. Charger and got me driving home in my dream car after a couple hours. Thanks guys so much for your help. More

After being sent personal videos of cars that met my preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, T preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, Tom, and Nelson were a great team that worked with my budget and even stayed after close to ensure I had everything I needed and felt good about the purchase. Great experience! More

Found my car on a Thursday afternoon and picked it up on Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish and was quick and easy for everyone involved. Top notch guys! More

Recently purchased a ‘22 F150 Platinum from Neda at FoK. Very straightforward experience, no high pressure sale. Got a good deal on my trade, too. Would recommend. Very straightforward experience, no high pressure sale. Got a good deal on my trade, too. Would recommend. More

Bought my first car from this dealership. Nick did a great job to help me compare the cars I was looking at and answer any questions and concerns. Even went as far as deliver the vehicle whil Nick did a great job to help me compare the cars I was looking at and answer any questions and concerns. Even went as far as deliver the vehicle while I was at home sick. More

One of the worst Ford dealership experience even after I purchased the vehicle and maintenance plan from here. I have used the plan to service my vehicle in WA, NC, FL and Canada but never had the negative purchased the vehicle and maintenance plan from here. I have used the plan to service my vehicle in WA, NC, FL and Canada but never had the negative experience I received here. I booked appointment at 10 AM 7/19/22 for oil service and brake parts replacement. After I dropped the vehicle for the day and returned after 6 hours only to find out that the vehicle is still in queue and hasnt been looked at. They said they will get to it now. After half an hour the vehicle was readied with just oil change and that the brakes are looked at and does need replacement (which was the original appointment request) but we ran out of time so please reschedule the appointment or come the next day again to try luck. appointment was initially made weeks ahead due to availability. No request to get a loaner and to leave the vehicle was granted but to try another dealership if it can be an early date appointment was suggested. This was after the fact of waiting for so long and seeing everyone else leave before me that got there after me. No point of making an appointment at this location. Never am I ever buying a Ford again and never again from this C grade dealership. They also have a Hyundai dealership next door so watch out and STAY AWAY! Ford F150 that I have bought from here has anyways given me tons of electrical faults and issues. I am currently looking to upgrade to a newer vehicle and will probably take my business to RAM. Its better looking and hoping to get a better experience in terms of reliability. Just stay away from Fords is my motto now. More