Ford of Kirkland

We were very happy with the knowledgeable professional individuals who assisted us in purchasing the vehicle. Edjar and the sales manager were very helpful. Finance was clear and efficiently handled. We individuals who assisted us in purchasing the vehicle. Edjar and the sales manager were very helpful. Finance was clear and efficiently handled. We were able to drive the car home the same day. Thank you so much. More

Ford Of Kirkland kept my vehicle for a solid two days in order to do a recall repair. As it turns out it took them a full day to get to doing the inspection to determine whether it even needed repair, and t order to do a recall repair. As it turns out it took them a full day to get to doing the inspection to determine whether it even needed repair, and then they said that it did need repair and that they would have to keep it overnight. At the end of the second day, I called to find out if it was ready and found that they hadn’t been an inspection and that my vehicle wasn’t even in need of this repair. So my vehicle stated the dealership for two days and literally nothing was done. The technician responsible for the inspection was Shane Robinson. Resolution: Service manager responded and offered offered my next service free in compensation for my time. More

Troy was great, very prompt service very communicative. Definitely will go back to ford of kirkland Definitely will go back to ford of kirkland More

The Kirkland Sales team has continued to follow up to assure we are well taken care of. The exceptional service is greatly appreciated. assure we are well taken care of. The exceptional service is greatly appreciated. More

I loved it, really good service quality work and the attendance person was nice and polite thank you to all the team members. attendance person was nice and polite thank you to all the team members. More

They were super helpful, and prompt in getting me in and out of the shop out of the shop More

Worst ford dealer I’ve been to in Western Washington. Service Advisors are pretty incompetent and lack communication skills. Kind of makes you think who’s running the show in the service department if al Service Advisors are pretty incompetent and lack communication skills. Kind of makes you think who’s running the show in the service department if all the advisors sit around avoiding contacting customers with issues regarding service orders coming in. Service manager probably sits in his office counting the minutes till he gets to clock out everyday instead of making his team do any work. More

It was very professional and welcoming experience. I felt I was given the most help possible to get into a vehicle. Todd, Roman and Bill where great. Would recommend to overs as an option for future c I felt I was given the most help possible to get into a vehicle. Todd, Roman and Bill where great. Would recommend to overs as an option for future car needs. More

Nick Miller made the entire car-buying process easy and hassle-free. He was professional, attentive, and truly cared about finding the right vehicle for us. His knowledge and friendly attitude made the exp hassle-free. He was professional, attentive, and truly cared about finding the right vehicle for us. His knowledge and friendly attitude made the experience enjoyable, and he went above and beyond to ensure everything was perfect. More

Carlton Scott, the best salesman I've ever-ever met in my life, honestly... He is a season pro. Funny, colorful (great taste in shoes), kind and SO real and honest (and handsome). The dealership was respect life, honestly... He is a season pro. Funny, colorful (great taste in shoes), kind and SO real and honest (and handsome). The dealership was respectful of a tricky (identity theft) history and the staff are clearly happy with each other and kind with customers. Fantastic experience and more beautiful cars than you can imagine, for really amazing prices, better than I've seen anywhere in a 1.5 year search, before buying my beautiful new car today. Go here to buy your next car...really. So appreciative of our experience today. This dealership and its staff are stellar. Thank you all ; > MAH More