Ford of Kirkland
Kirkland, WA
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416 Reviews of Ford of Kirkland
They have an extremely active ecoms group that pads these review sites. Make sure to review the negative ones. They tend to be far more reflective the actual experience people are having. Especially people i review sites. Make sure to review the negative ones. They tend to be far more reflective the actual experience people are having. Especially people in the "special order" category. Have a weird habit of not providing necessary documentation to get the pricing they will verbally commit to and then turning it around on the customer. Heads they win, tails you lose. Everyone there is in the same boat, so don't fall for the good cop, bad cop thing. And don't believe for a minute Ford Corporate isn't fully aware of the shady things going on at Ford dealerships. They are complicit, and only concerned with protecting themselves legally and financially. Everything else is fair game. All the marketing shtick is there to lull you into a false sense of security. They are there to squeeze every last dime out of you. Short term greed reigns supreme. More
Went in to trade our 2011 Hyundai sonata for something more reliable. Honestly at first things didn't look too good but Geoff and Adrian were a couple of magicians and by the end of the day my wife and I more reliable. Honestly at first things didn't look too good but Geoff and Adrian were a couple of magicians and by the end of the day my wife and I drove off the lot in a 2014 honda crv, 3 years newer than our previous car and it has all wheel drive! Thank you Geoff and Adrian!! Thank you Ford of Kirkland! When it's my turn for a new vehicle I'll be seeing you guys for certain!! Can't wait to see you guys when it's my turn for a vehicle! More
We purchased our 2nd vehicle here, this time with Todd Ireland! Couldn’t have asked for a better experience - if you’re looking for a new or used vehicle, this is the place and Todd is your guy! Thanks Fo Ireland! Couldn’t have asked for a better experience - if you’re looking for a new or used vehicle, this is the place and Todd is your guy! Thanks Ford of Kirkland for such an easy and relaxing experience of buying a vehicle! More
YOU WILL LOVE THE EXPERIENCE! Working with Ford of Kirkland has been excellent! The sales team is honest, supportive, and purposeful in their approach. Geoff Simons was a joy Working with Ford of Kirkland has been excellent! The sales team is honest, supportive, and purposeful in their approach. Geoff Simons was a joy to work with and made the process fun. His step-by-step communication was helpful and his engaging approach made me feel comfortable - not sold too. Since I was buying the car over New Years' Eve and Day, I was happy that Ford of Kirkland works as a team. Nick Miller was in the dealership early to help me finalize all the details of my purchase along with Thomas Rebek, the sales manager. Nick was up to speed on everything and he was a great listener - as we had some details to iron out. He and Thomas are proactive problem solvers and they worked tirelessly to keep things moving forward (with the paperwork) as we collaborated on putting together a good deal (price and concessions,) to make sure that my wife and I felt comfortable and happy with our purchase. It helps that the used car we bought was in great shape - in fact, it seemed that all inventory (new and used) was triple-checked. I especially liked the transparency and approachability of the whole team. Thomas for example (the sales manager) was hands-on and available at each step of the way, not in some back office. I believe he has cultivated a really caring sales team. No matter with who I came into contact with was very helpful and make a point to genuinely connect with me. This is the kind of experience that really makes you feel happy where and how you buy a car. It is a process where you need people in your corner. You can rest assured that Ford of Kirkland will be there for you. They take care of their customers and I strongly recommend you consider giving them a call. Great Job Team Ford of Kirkland! Thank you, Nick, Geoff, Thomas, and Nina (Finance.) - Eben from Green Lake More
Nick and Geoff went above and beyond to find me a car that was within my budget and that’s reliable. I’m thrilled with my purchase. I’ll definitely come back here for my next purchase! that was within my budget and that’s reliable. I’m thrilled with my purchase. I’ll definitely come back here for my next purchase! More
Honestly look no further for a place to buy your next car and definitely use Nick Miller at Ford of Kirkland - he and the team supporting him exceeded my expectations.. I walked on the lot “looking” at used and definitely use Nick Miller at Ford of Kirkland - he and the team supporting him exceeded my expectations.. I walked on the lot “looking” at used pick-up trucks not 100% certain what make and model I really wanted. Nick Miller knows his trucks. After that visit, and test driving quite a few different makes and models, I could make an informed decision on what I wanted. He knew exactly what I wanted and what my budget was - and he did everything he possibly could to find me a super clean F150 FX4! 4 weeks later he found one. He even drove to pick me up during an ice storm when I couldn’t get out of my driveway to test drive that perfect find for me that showed up on the lot that day! He’s truthful, knowledgeable, and a real go-getter on your behalf. Rich Ewing his manager was super efficient and supportive to make the deal go through quick and Blanca in finance was super buttoned up and efficient. Also made sure I’d get a copy of the 171 pt inspection by putting it in writing for me. While I was standing outside another employee walked by and asked if I got my truck- I said yes and he said I’m happy for you! Really nice culture at this dealership I’ve bought and sold my fair share of cars in my lifetime - Nick Miller should be your first stop in the car buying process. More
We just purchased our second car here a couple of days ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul ago. Great experience! We'd left another dealership and headed over to Ford of Kirkland after being treated terribly and feeling frustrated. Paul Y took care of us and listened to what we wanted- he promised he'd get us into the Audi Q3 we had our hearts set on and he delivered. Even with a few credit issues. Highly recommended!! More
I had a great experience at this location and service with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend. with Nick and team was outstanding. Everyone worked to get my deal done. I highly recommend. More