Ford of Kirkland

I was Pleasantly surprised to visit Hyundai / Ford of Kirkland and their extremely professional group of employees across the board. After experiencing the absolute worst Sales tactics and customer servi Kirkland and their extremely professional group of employees across the board. After experiencing the absolute worst Sales tactics and customer service ever at Harris Ford in Lynnwood WA.. I have bought over 15 different type of vehicles in my time.. So I feel I am speaking from a consumer that knows enough about fair business tactics and unfair and under handed practices.. This Dealer is an absolute GEM !!!!!!!!!!!!!! More

Great deal on 2013 F150. Very friendly and knowledgable sales staff and service dept. Can't wait to tow with this truck and enjoy the ride. sales staff and service dept. Can't wait to tow with this truck and enjoy the ride. More

I started shopping for trucks more than a year ago and had narrowed my choices down to the F150 and the Tundra. I received some of the best customer service I have ever experienced from the Toyota dealer had narrowed my choices down to the F150 and the Tundra. I received some of the best customer service I have ever experienced from the Toyota dealership I was working with and had expected the same from Ford. The first Seattle area Ford dealership I visited had horrible customer service; I could go on, but this is about Ford of Kirkland. This experience led me to searching online reviews for other Ford dealerships in the area with better customer service ratings. I was set to purchase from another Ford dealership, but wanted to stop by Ford of Kirkland to test drive a very specific F150 that only they had at the time. I submitted an online inquiry and explained what I was looking for. This is how I met Greg Dale - the always busy, but awesome sales professional. While waiting for him to bring the F150 from their other lot, I came upon another F150 with great pricing. Rather than trying to sell me the other more expensive F150 that I was originally looking at, Greg took the time to show me the less expensive model. I was very pleased with the truck and surprised by its low price. I liked the truck enough to make an offer without any pressure from Greg. We went back on forth over the price and trade value for about 20 minutes, but in the end I couldn't reach an agreement with management. I thanked Greg for his time, shook his hand, and left to reconsider my options. The next evening, Greg called back and said the dealership would meet me halfway and was very honest when he told me that he really wanted to make a sale before the end of the month; honesty, something that's rarely associated with car sales. Well, because of Greg's persistence, we reached an agreement on the price and finalized the deal, but NEVER with any pressure. This is a busy dealership and would highly recommend prearranging a time to meet with Greg Dale; gone are the days of just dropping in to get the so called "best" deal. Ford of Kirkland has some of the lowest prices around the greater Seattle area. If you are considering a Ford you need stop by Ford of Kirkland and see Greg Dale. I don't often write reviews, but Greg Deserves the recognition for he truly earned it with this customer. Thanks Greg. P.S., the truck is awesome! More

I had a wonderful experience buying from Ford of Kirkland. Lance Yarwood, my salesperson, was amazing. He was very helpful, and honest. He was able to set me up with exactly what I was looking fo Kirkland. Lance Yarwood, my salesperson, was amazing. He was very helpful, and honest. He was able to set me up with exactly what I was looking for, for the amount I was looking to spend. I got a great deal, on a great truck. I had never purchased a vehicle from a dealer before, so I was a bit apprehensive, but I was pleasantly surprised. I definitely will recommend Lance Yarwood, from Ford of Kirkland to all my friends and family. More

Dan was great, he made it easy and I did it all over the phone until I came in and signed the paper work and drove away. Thanks, I love my new car. phone until I came in and signed the paper work and drove away. Thanks, I love my new car. More

Excellent service. And one of the best prices - the lowest compared to all nearby dealerships. Was very friendly and helped with the financing/insurance process as well. lowest compared to all nearby dealerships. Was very friendly and helped with the financing/insurance process as well. More

Dan was very responsive and helpful. We had no problem reaching an agreeable deal and without all the haggling I have experienced in the past at other dealers. The vehicle I choose was the same type of my reaching an agreeable deal and without all the haggling I have experienced in the past at other dealers. The vehicle I choose was the same type of my last purchase at another dealership and this time I have completed the deal with no regrets or complaints. More

I have been buying from Ford of Kirkland since 2004. There is a young man that works in the parts department by the name of Tyler Meitmann who always goes above and beyond to help. From the minute you w There is a young man that works in the parts department by the name of Tyler Meitmann who always goes above and beyond to help. From the minute you walk into the parts department until you leave, Tyler is always helpful, always has a smile, never pushy, always patient and extremely professional. He is a great team member for the Ford of Kirkland team and I hope he stays there for as long as I buy cars from this dealership. I cannot say enough good things about him. If you have had the pleasure of dealing with him, then you will know what I am talking about. More

I had a great experience at this dealership. Todd Ireland was accommodating to my situation and gave me a great price on a quality car. After looking over the last week, I really appreciate the no BS approac was accommodating to my situation and gave me a great price on a quality car. After looking over the last week, I really appreciate the no BS approach. The rest of the employers were also very helpful. They were upfront over the phone and stuck to the price listed online. I would definitely recommend buying a car from Todd. More

Greg is Fantastic! He is absolutely an asset to this company. Friendly and accommodating from the get go. Met a lot of sales people and none of them were as welcoming as Greg. We thank you and your team company. Friendly and accommodating from the get go. Met a lot of sales people and none of them were as welcoming as Greg. We thank you and your team for making our experience AMAZING! More