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Ford of Kirkland

Kirkland, WA

4.4
412 Reviews

11800 124th Avenue NE

Kirkland, WA

98034

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412 Reviews of Ford of Kirkland

April 25, 2014

Great experience! It was great. Everyone was friendly and helpful. Michael answered all my questions in a straight forward way. He even gave me some options to think ab More

by smr108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
April 23, 2014

Great Experience Dan Lozott was very helpful and very patient with me. I am thrilled with my new Ford Explorer! Anyone looking for a car should talk to Dan. His app More

by WaterskiJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 15, 2014

Excellent and most awesome dealer!! We just bought a new C-Max and was very happy with the whole process. Dan Lozott was amazing in taking care of our every question and need. I would hi More

by toltaur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 31, 2014

moves like sweigert If you are in the market for a Ford Jon is the man to talk to. I've sent several friends to him on referrals and they have all been extremely happy. More

by spamfilter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Sweigert
March 30, 2014

Raleigh was amazing!!! This is my third car purchase from hi m at FOK - always a great listener, follow-up/through, and professional! He worked hard to ensure my needs were met, and my family's needs were met. T More

by turnerscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raleigh Fouch
March 28, 2014

I went into Ford of Kirkland to get a little more information on the 2014 Escape. Dan Lozott was so helpful and easy going that I could not rationalize drawing the process out any further. Dan made More

by jwtripp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 27, 2014

Poor New Car Buying Experience We recently purchased 2 new 2014 Fiesta Titanium's from ANOTHER Ford dealer because Ford of Kirkland would not get us the Fiesta Titanium color we wan More

by MikeStanger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not the Salesperson's fault but the Dealership so I am not including
Apr 21, 2014 -

Ford of Kirkland responded

I would like to personally apologize that your experience with Ford of Kirkland was not up to our very high customer satisfaction standards. The Fiestas have different features and packages that cost varying amounts and it can be difficult to obtain one with all the same features and colors at no additional cost. We do everything in our power to meet the needs of our customers, and it is very unfortunate when it doesn't happen. Again, I apologize that this did not happen, and if you would like to give us another chance in the future, we would be honored to try to earn your business again. Please feel free to contact me with any questions or concerns. Best, Kristen Howard Business Development Manager

March 24, 2014

These guys were great I received the deal I was hoping for . They did every thing in there power to help. I would re commend them to any one looking for a vehicle. More

by Josh van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, mike, hamid, Todd Ireland, Michael Sylvan
March 24, 2014

Michael was a joy to work with and a tremendous help in purchasing my new vehicle. He helped turn what can be a very stressful decision into a fun and satisfying experience. He is genuine and honest and it More

by kelsiege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
March 15, 2014

Dan turned a somewhat disappointing start into a VERY happy ending! We came in for a specific vehicle and left with the vehicle, he did not try to steer us into a direction that we did not want to go, h More

by Rcarr19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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