Ford of Kirkland

The way car buying should be My wife and I went in search of a 2017 Lariat F150 and after doing our research online we first visited two other Ford dealerships. We were not happy My wife and I went in search of a 2017 Lariat F150 and after doing our research online we first visited two other Ford dealerships. We were not happy with the treatment we received from them it was max pressure to buy now now now. We were pretty exhausted/not in the best mood when we got to Ford of Kirkland. We walked to the New F150's and there was a young salesman working on something. He immediately noticed us and paused he was doing to welcome us, introduced himself and i guess our fatigue was obvious cause he offered to bring us some water. That first impression of Roy caught us off guard and the rest of the process from finding the right truck, test drive negotiating finance and delivery were equally great. This is the way cars should be sold and how the customer experience should be. Roy was sincere, listened astutely worked hard for us and made sure he followed through or tried his best to address our concerns and wants in the truck. Go find him if youre in search of a new car. More

Good times I was in search of a new car and Ford wasn't really a top choice. My friends told me good things about the Fusion hybrid and decided to see what the f I was in search of a new car and Ford wasn't really a top choice. My friends told me good things about the Fusion hybrid and decided to see what the fuss was about. I went to Ford at Kirkland and was greeted by Roy. He was very friendly and no pressure which made the experience great. We went for a test drive and Roy was helpful and knowledgeable every step of the way. He asked if I wanted additional information and I said sure, we went to his desk and the manager and he provided numbers which were actually UNDER MY BUDGET (of course I didn't let them know that hah). Long story short, I drove off with a new car and couldn't be happier. Roy was great and 5 stars all the way! More

Thank you Steve Steve has given me excellent advise and I have sent several of my friends and people that I know threw work to him. He has treated all of them excelle Steve has given me excellent advise and I have sent several of my friends and people that I know threw work to him. He has treated all of them excellent. More

New car Very efficient and did not haggle price. The experience was painless and we were allowed to drive a couple of f150s. I would recommend this dealer and Very efficient and did not haggle price. The experience was painless and we were allowed to drive a couple of f150s. I would recommend this dealer and return to make purchases in the future. More

Good times Todd was very helpful. I had a good experience didn't try and push any other cars on. Sold me what I wanted no bs Todd was very helpful. I had a good experience didn't try and push any other cars on. Sold me what I wanted no bs More

Sonny s is the guy to see I started my overall shopping on the busy Fourth of July weekend I came in on Friday morning to look at some used explores Sonny greeted me and showe I started my overall shopping on the busy Fourth of July weekend I came in on Friday morning to look at some used explores Sonny greeted me and showed me the explorers that were on the lot that would best be in my price range I made it very clear that I have to be a certain number out the door . he was very upfront with me and honest about how the pricing worked and to get to where I needed to be it would take a little bit of work I did end up coming back about a week later to purchase a preowned certified explore from Sonny and the desk manager Erik at Ford Of Kirkland . He gave me a fair price on my trade and got me very close to my out the door figure . I was very impressed with sons patience in dealing with me I can be a very difficult customer . Not only did Sonny take care of me in the sale he actually spent another hour or so with me going over all the features and the Bluetooth system inside and explorer. I will be back to purchase an F1 50 with in the next 5 to 6 months from Sonny and the Ford Of Kirkland dealership they really do care about their customers and their customer service is beyond another level thank you once again Mark More

New car purchase Wow could not be happier with my girlfriends new car. Our salesman Todd Ireland was very professional at his job, making sure the car she wanted was t Wow could not be happier with my girlfriends new car. Our salesman Todd Ireland was very professional at his job, making sure the car she wanted was the right one. He showed us a good amount of cars and broke it down to the 2017 Ford Focus titanium and she was very satisfied with her purchase. I would recommend anyone to purchase a vehicle new or used from this dealership. More

New car purchase I believe Todd well deserves more than a 5 star rating , I would give him a 10 star if they had one! My first new car experience was so relaxing, I th I believe Todd well deserves more than a 5 star rating , I would give him a 10 star if they had one! My first new car experience was so relaxing, I thought I would be pressured by numerous sales people, but Todd came out when we first arrived and helped us choose the vehicle we were looking for. He was so kind and knowledgeable, showed us how to set up the menu on our car, showed us all the safety features, how to set up the "sync" and so much more, I recommend Todd to all my friends looking to buy a new or used vehicle. Kudos to Todd he's the best!!!! More

Very helpful and quick. Jon Sweigert understands how to work with business owners. His responses were timely, he was incredibly helpful and was able to find exactly what we Jon Sweigert understands how to work with business owners. His responses were timely, he was incredibly helpful and was able to find exactly what we wanted without trying to upsell or add any additional components. We purchased our new fleet vehicle in less than an hour, worked out all of the details over the phone and internet and flew in and out in no time. We will definitely be purchasing another vehicle from this dealership and this salesman. More

Comical and knowledge Great experience he know what he was talking about and got me a great deal on a nice new fusion no hidden mark up and he was fun to work with! Great experience he know what he was talking about and got me a great deal on a nice new fusion no hidden mark up and he was fun to work with! More