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Ford & Lincoln of Lafayette
Lafayette, IN
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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136 Reviews of Ford & Lincoln of Lafayette
May 02, 2019
Oil change & Brake Maintenance Good, quick, friendly service. Especially liked the vehicle repair status video sent to me via email and update on suggested maintenance. The on line Good, quick, friendly service. Especially liked the vehicle repair status video sent to me via email and update on suggested maintenance. The on line scheduling feature presented some problems. More
by DieselMike
Employees Worked With
Chris
May 02, 2019
Friendly, knowledgeable, quick service I'm of the mindset that going to the service shop is about as much fun as the dentist. However, the staff was friendly and helpful and completed my se I'm of the mindset that going to the service shop is about as much fun as the dentist. However, the staff was friendly and helpful and completed my service before the timeframe given. More
by Jen1
Employees Worked With
I don't recall
April 04, 2019
Didn’t fix issue and don’t return calls Service department didn’t fix issue after they finally got me in, and wouldn’t return calls to reschedule appointment after they let a walk in have my Service department didn’t fix issue after they finally got me in, and wouldn’t return calls to reschedule appointment after they let a walk in have my first appointment. Had to have my salesman set up the 2nd appointment, after waiting 4 days for service to call me back. Left shop and vehicle is doing same thing I took it in for, 2018 F150. More
by Gnd
Employees Worked With
Godby?
April 01, 2019
FANTASTIC They are really friendly and respectful. They will go the extra mile to help you get what vehicle you want. My credit show 2 open auto loans which di They are really friendly and respectful. They will go the extra mile to help you get what vehicle you want. My credit show 2 open auto loans which didn't belong to me and they worked with it until they found financing for me. This is the 2nd vehicle that I have purchased from Mike Raisor Ford and I am very pleased with the service both times. I highly recommend them if you are thinking or wanting to purchase a new vehicle. More
by Jeangoris
Employees Worked With
Nathan
March 29, 2019
Quality Service The firms experience in renewing leases for 3 vehicles was was exceptional. Working with Ed Peitch was excellent. He worked directly with each of us The firms experience in renewing leases for 3 vehicles was was exceptional. Working with Ed Peitch was excellent. He worked directly with each of us to identify what each wanted in their vehicle and was able to meet all of our needs. The closing process on the leases was quick and efficient. More
by Satisfied Customer
Employees Worked With
Ed Peitch
March 22, 2019
Friendly, fast but incomplete I had a recall fixed on my 2011 F150 and an oil change. It was done in good time but, the next morning, my remote start wouldn’t work. I called, but s I had a recall fixed on my 2011 F150 and an oil change. It was done in good time but, the next morning, my remote start wouldn’t work. I called, but since my remote start was aftermarket, they weren’t sure they could fix it. Since I live about 50 minutes from Lafayette and only 25 minutes from the installer, I went to the installer. It only took a minute to fix because the certified Ford mechanic didn’t plug the harness back in. I had to use 2 hrs. vacation time and the gas, there and back, because the mechanic didn’t finish the job! More
by Animaldave
Employees Worked With
Don’ know
March 18, 2019
Great place I had a great experience got a good deal and a good explanation of all the features. Representative was fantastic. We have purchased 5 vehicles from h I had a great experience got a good deal and a good explanation of all the features. Representative was fantastic. We have purchased 5 vehicles from him and will go to him again. More
by Hippo1954
Employees Worked With
Ed peitch
March 12, 2019
Friendly staff Smooth and easy, just like every customer likes it. Knew what I wanted and walked out with the 2019 Ford Escape Titanium, financing was easy, would re Smooth and easy, just like every customer likes it. Knew what I wanted and walked out with the 2019 Ford Escape Titanium, financing was easy, would recommend this dealership. More
by Tracey
Employees Worked With
Brad
March 07, 2019
Easy and concise. They was no haggling and got straight to the point. All were very helpful and honest. They were also very patient and understanding with us. goo ex They was no haggling and got straight to the point. All were very helpful and honest. They were also very patient and understanding with us. goo experience More
by zamboni
Employees Worked With
Brad Shirer, Dave Clark, and Bill ?
March 07, 2019
Recall Service Excellent service department. I’ve been in several times over the last 7 years with a few different vehicles and never had a bad experience. Service s Excellent service department. I’ve been in several times over the last 7 years with a few different vehicles and never had a bad experience. Service staff is always friendly, honest, and helpful. Technicians have always done an exceptional job on a variety of services. My vehicles have always been returned to me clean, completely repaired or serviced, and never damaged due to negligent technicians or staff. I unfortunately can’t say the same about other local service centers. Shop rates and service pricing is fair for the area and never excessive. Quite frankly, I’d rather pay a little bit more to have quality work done with trustworthy people than to gamble elsewhere to save a few dollars. More
by Randy
Employees Worked With
Nick, Sherry
