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Flow Volkswagen of Asheville

Asheville, NC

3.6
352 Reviews

621 Brevard Rd

Asheville, NC

28806

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352 Reviews of Flow Volkswagen of Asheville

May 06, 2016

Periodic exam VW EOS has reached 80K. Needed oil change, brake fluid change, and general inspection. Work was conveniently scheduled, courteously completed, and exp More

by LANCEGOIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
May 10, 2016 -

Flow Volkswagen of Asheville responded

It's wonderful to hear that Philip and the Service Team were able to provide you with the excellent experience we strive to give each of our customers. Thank you for taking the time to tell us about your visit. We look forward to working with you again in the future!

May 05, 2016

Quality, respect, integrity. You don't find many dealerships that care about customers like harmony motors does. The only reason that I come here is to see the smiling faces of ea More

by RYAN.CHARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Christene Tornello, David Smith
May 10, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to write such a nice review! We're very lucky to have such an amazing service team. Our team will be thrilled to hear about your experience!

May 05, 2016

Great Service!!! Happy with the service as always! Fabulous dealership and great people working there!!! Always a pleasurable experience!!! I will always want More

by MCNICHOLS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
May 10, 2016 -

Flow Volkswagen of Asheville responded

Hearing that you had a great experience is the best thing we could hope for! Thank you for writing about your experience. We wish you many happy miles in your vehicle and look forward to serving you for years to come!

May 02, 2016

Activate VW Card and Oil change and service Good service. They are suppose to call or email me a price on replacing the left back fender where someone hit me. Haven't heard from them so guess I More

by SNOWHILLCOX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I always make my aptt. when Jodi she works on internet calls and is awesome. The reason I bought my 2014 VW.
May 04, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for taking the time to write about your experience with our dealership. We look forward to serving you for many years to come!

May 02, 2016

Great Experience Dj Roberts was so helpful in helping me get my car and has great customer service skills and even took time too show me how everything worked in my ca More

by Colby Willis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Roberts
May 03, 2016 -

Flow Volkswagen of Asheville responded

We couldn’t be happier that DJ provided you with a great car buying experience. He is a true asset to our team and we're lucky to have him. We hope you are enjoying your new vehicle, please come back to visit anytime!

May 02, 2016

Great Dealership, Good service, to bad they still sell VW. No issues with the Dealership and the great team of people that work there, Too bad that they still have to sell VW, as that was my worst buy we ever More

by REISENRING
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
May 02, 2016 -

Flow Volkswagen of Asheville responded

We would like to thank you for your comments and for taking the time to tell us about your experience! It's great to hear that Philip helped make your experience a positive one. We appreciate your business, thank you again!

May 01, 2016

most knowledge able sales rep I've met most knowledgeable and friendly sales rep encountered, competitive price and hospitable environment. we took a good long test drive and all car featur More

by MPCASSERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Emile Mennin
May 02, 2016 -

Flow Volkswagen of Asheville responded

We couldn't be happier that Emile provided you with a great car buying experience. He is a true asset to our team and we're very lucky to have him. We hope you are enjoying your new vehicle, please come back to visit anytime!

April 30, 2016

Volkswagen jetta Dealer was quick to respond to my needs and get my car in quick for service..online experience was also good. Provided me with a car to drive. Tha More

by OSMAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
May 02, 2016 -

Flow Volkswagen of Asheville responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Philip. We wish you safe travels in your Volkswagen Jetta and please come visit us again soon!

April 30, 2016

Replacement of a break light bulb. My appointment was at 10 a.m. and was promptly met with a service rep. In an hour or so my cell phone rang saying my car was ready. No waiting and n More

by twkennedy28150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Courtney
May 02, 2016 -

Flow Volkswagen of Asheville responded

Thank you for sharing your experience with us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Glad to hear that you had such an excellent experience with our service department and they'll be thrilled to hear your feedback!

April 29, 2016

GREAT SERVICE I went in to have an alarm system installed by the service department. They were prompt for my 10:00 appointment. I was only there an hour for the ser More

by GINGER LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Roberts, Charles Bishop
May 02, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Hearing that you had a great experience is the best thing we could hope for! Thank you for choosing Volkswagen of Asheville and we hope to serve you for many years to come!

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