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Flow Volkswagen of Asheville

Asheville, NC

3.6
352 Reviews

621 Brevard Rd

Asheville, NC

28806

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352 Reviews of Flow Volkswagen of Asheville

May 18, 2016

perfect experience what great service department! we don't mind going there at all....the estimation of service time was on the money...no pressures at all. More

by LAFFHAPPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Thill
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Jack Thill was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 17, 2016

Charles was very polite and treated me professionally . He was quick to respond with answers and followed up my questions. I was treated very very well. More

by KBSUPIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking time to submit a review! We have passed along your praises to Charles and the Volkswagen Service team. We look forward to assisting you again in the future!

May 17, 2016

TIRE PURCHASE Staff was courteous and friendly. Pricing was competitive. Was not pressured for add ons. Waiting area excellent, with award winning snacks. Provide More

by soundsarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

Thank you for your excellent review! We are happy to hear that you got exactly what you wanted out of your VW Service experience with us at Volkswagen of Asheville. We wish you safe travels and look forward to seeing you again soon!

May 16, 2016

recall service The service people were friendly and helpful.They let us the estimated time of service before the work was started. They got it done in the time perio More

by NIEMCZF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to write about your experience. We are always striving to better our customer experience and we greatly appreciate your input.

May 14, 2016

40,000 mile check up and warranty recall Excellent, prompt service with no hassles. Car was finished a lot sooner than expected and I was allowed to delay pickup for a day. Thank you! More

by NANPITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King, Brittany Courtney
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

We couldn’t be happier that Philip King and Brittany Courtney provided you with a great VW service experience. Thank you for your great review. Please come back to visit anytime!

May 11, 2016

great service Everyone is very helpful in VW Service department. They take ownership of your problem and take care of it. I would recommend my friends and family. More

by JOHN.CRANFORD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Thill
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

We would like to thank you for your recommendations and for this great review. Our team of professionals is dedicated to providing you and everyone who visits Volkswagen of Asheville with only the best there is to offer. It’s so nice to hear that Jack helped to make your experience such a positive one. We look forward to seeing you again!

May 11, 2016

Great experience My husband and I were just starting our search for a new car with 3 dealerships in mind. We left having purchased a new Passat. We were happy with t More

by KBUDDE6308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Brent Curvin
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for sharing your experience with Volkswagen of Asheville and Brent Curvin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Passat and the team will be thrilled to hear your feedback!

May 10, 2016

VW of Asheville took care of EVERYTHING I asked them to VW of Asheville NC service is EXCELLENT! They made sure everything was done properly and even corrected what was not right. I would recommend this More

by BLUDVLGRL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith, Philip King, Brent Curvin
Jun 03, 2016 -

Flow Volkswagen of Asheville responded

On behalf us all of us at Volkswagen of Asheville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Service department and Philip King. We hope you continue to enjoy your Beetle and look forward to assisting you again in the future!

May 09, 2016

Great service. Friendly people working there, courteous, l My experience with VW service is excellent. They are interested, competent, friendly, time management perfect, and complete the work with great effici More

by HEATHERHILLFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Courtney
May 10, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

May 07, 2016

Love VW of Asheville Everyone was very helpful and DJ did a great job helping us understand our new vehicle!! Love our new car!! We definitely recommend anyone searching f More

by Sportwagenlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith, DJ Roberts, James Lordman
May 10, 2016 -

Flow Volkswagen of Asheville responded

We couldn't be happier that DJ provided you with a great car buying experience! He is a true asset to our team and we're lucky to have him. Welcome to the Harmony Motors family and we wish you many happy miles in your new vehicle!

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