Flow Volkswagen of Asheville

Outstanding service They were very courteous and listened well to my issues. They knew me by name when I arrived to pick up my car after being serviced. Overall a great e They were very courteous and listened well to my issues. They knew me by name when I arrived to pick up my car after being serviced. Overall a great experience in customer service. More

EXCELLENT SERVICE As always, I received impeccable customer service. My car will never be serviced anywhere else. My service consultant was Charles, he is always supe As always, I received impeccable customer service. My car will never be serviced anywhere else. My service consultant was Charles, he is always super nice and answers all my questions. All the service consultants provide excellent customer service and are very knowledgeable about the brand. More

Relaxed, no pressure sales! Great experience. It was nice walking in to a dealership and not having pushy salespeople. Very friendly staff. Did not try to rush you in to buying a car. When we ar It was nice walking in to a dealership and not having pushy salespeople. Very friendly staff. Did not try to rush you in to buying a car. When we are ready to replace our second car we will visit this dealership again. More

Patient, works hard for the sale, created a good experience I began looking for my car online one evening. Another area dealer had the exact car in the exact color and trim level I was looking for, so I put in I began looking for my car online one evening. Another area dealer had the exact car in the exact color and trim level I was looking for, so I put in an inquiry online about the availability and what the price was. Not wanting to eliminate the local dealer so easily I also put in an email to see if perhaps VW of Asheville might be able to locate the vehicle for me. Stephanie Dilts contacted me quickly and went to work with Nate Nunn to find a car for me. In the interim the other dealer was making attractive offers to lure me to purchase their car. Stephanie worked hard for the sale and around the time they were getting ready to pull in a car for me the exact car with the desired trim level and color came in on a truck. Stephanie patiently kept up with me for the solid week it took get the deal done and easily walked us through the purchase process. More

Transparent about cost Good communicatio. Waiting area comfortable. The only problem I encountered was tha Phillips computer was very slow. Staff thru out facility were plea Good communicatio. Waiting area comfortable. The only problem I encountered was tha Phillips computer was very slow. Staff thru out facility were pleasant and helpful. More

Great Experience trading and buying a new car I have bought many cars through the years with this particular dealership. I have always had a good experience, however, I must say this was the most I have bought many cars through the years with this particular dealership. I have always had a good experience, however, I must say this was the most enjoyable! Stephanie Dilts was exceptional in helping me decide which vehicle fit me and my needs. I drove 4 different cars and between the two of us, we were able to make a smart and conscious decision which one to land on. She answered my questions, was very patient and sincerely wanted me to buy the car that would meet my criteria. I really appreciated those qualities in her. I felt like we were friends when we had finished, and still do. I plan to be in touch with Stephanie just to let her know how much I enjoyed my time at Harmony Motors in Asheville, NC. BTW, I ended up getting a 2016 Limited Edition Golf Wagon and I love it !! THANK YOU STEPHANIE ... Regina Loveday More

Efficient service, comfortable waiting areas Just there for scheduled maintenance, but the staff was efficient and got me in and out quickly. The waiting areas were quiet and comfortable. Thank Just there for scheduled maintenance, but the staff was efficient and got me in and out quickly. The waiting areas were quiet and comfortable. Thanks, Harmony Motors / VW of Asheville. More

Thanks Philip helped me understand what work was being done and whether the additional possible work was truly urgent or necessary. Thanks for a pleasant exp Philip helped me understand what work was being done and whether the additional possible work was truly urgent or necessary. Thanks for a pleasant experience. More

Professional I had a great experience getting in touch with Harmony Motors and VW of Asheville and eventually going in and leasing a vehicle. They worked hard to s I had a great experience getting in touch with Harmony Motors and VW of Asheville and eventually going in and leasing a vehicle. They worked hard to see that I was satisfied with the deal we came to, and at the same time they weren't pushy at all like other car dealerships. Simply helpful, and professional. The show room is really nice looking, too. More

Service for a sputtering Jetta Jack Thill was a straight shooter with me which I appreciate that . He didn't try to twist my arm into services that I didn't need immediately but let Jack Thill was a straight shooter with me which I appreciate that . He didn't try to twist my arm into services that I didn't need immediately but let me know of things that my car could benefit from. I bought the car from Harmony in 2014 and had my first issue in 2016. I have a 2014 Volkswagen Jetta. I love the car but was disappointed that right after the warranty was out that I was having sputtering issues. It turns out to have been my spark plugs and wires. I had them changed out and the car is running smoothly again. Thanks Harmony! More