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Flow Volkswagen of Asheville
Asheville, NC
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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352 Reviews of Flow Volkswagen of Asheville
June 13, 2016
Detailing This is the second time I have paid for my car to be detailed. The first time was an excellent job. This time I had to return to the shop and three This is the second time I have paid for my car to be detailed. The first time was an excellent job. This time I had to return to the shop and three of us had to wipe down the car that was covered in a speckled film, including the mirrors, windows and chrome. The windshield continues to have a greasy film on it that isn;t removed via windshield fluid and wipers. When I got home I noticed that the inside of the car, especially the dashboard and doors had not been cleaned completely. There were stains and crumbs that I wiped off. I think you need to hire more detailers so that they are not pressured to finish quickly and thus increase the risk of not doing a good job. I paid $200 for the detail and I can assure you I will take my business elsewhere. Thank you , Sharon Wallace More
by SFWALLACE29
Verified CustomerEmployees Worked With
Jack Thill
June 09, 2016
Absolutely fabulous I went in to have my inspection on my 2014 Tiguan.We me Stephanie and went for a ride in 2016 Passat. Chris was able to meet all of our needs. Couldn' I went in to have my inspection on my 2014 Tiguan.We me Stephanie and went for a ride in 2016 Passat. Chris was able to meet all of our needs. Couldn't be happier. You have a wonderful TEAM. More
by Silver86
Employees Worked With
Nate Nunn, Stephanie Dilts, Chris Nelson
June 07, 2016
30 000 miles service My grandson and I took or VW in for a 30 000 mile service. it was a 90 minute service. But we had a nice place to wait. . .and the grandson had sodas My grandson and I took or VW in for a 30 000 mile service. it was a 90 minute service. But we had a nice place to wait. . .and the grandson had sodas and snacks to pick from at the waiting room. It went by pretty quickly. . .and the folks were nice. More
by LESTER.NORTON
Employees Worked With
Jack Thill
June 07, 2016
Great and friendly service! Charles & Jack are great, and they took care of everything I needed in a timely and professional manner! I would highly recommend this Volkswagen deal Charles & Jack are great, and they took care of everything I needed in a timely and professional manner! I would highly recommend this Volkswagen dealer for all of your service needs! More
by TRENTJ16
Employees Worked With
Charles Bishop, Jack Thill
June 06, 2016
Oil change Always a pleasure dealing with the staff at Harmony Motors. Always pleased with the service and will continue to have my car maintenance done there. Always a pleasure dealing with the staff at Harmony Motors. Always pleased with the service and will continue to have my car maintenance done there. More
by PAULA.PACE11
Employees Worked With
Jack Thill
June 06, 2016
OK. Did what was needed, but nothing above/beyond. 2nd car I bough there in 5 months due to an accident. Both times they were a bit reluctant to get the exact car I wanted, as it was nothing they had 2nd car I bough there in 5 months due to an accident. Both times they were a bit reluctant to get the exact car I wanted, as it was nothing they had in inventory (specific color and option package on 2016 GTI). They did finally agree to get the car when I stated it was that or nothing. Both times buying it took far too long when picking the car up. The finance person seems to be the constraint on both occasions, even though I had an appointment both times. It took about 3 hours the first time, and well over 2 hours the 2nd time. They were not prepared to handle the refund of the previous cars extended warranty, even though I had specifically discussed this in advance. Found a loose razor blade in the interior apparently left by the detail person. Car was in great shape outside. More
by JGEHRINGER
Employees Worked With
Nate Nunn, Ossie Dreispiel
June 03, 2016
Harmony did the job! Harmony Motors got the vehicle that I requested - 2016 Golf R - and did it very expeditiously. Even though they did not have the vehicle in stock or Harmony Motors got the vehicle that I requested - 2016 Golf R - and did it very expeditiously. Even though they did not have the vehicle in stock or on order, they found the model that I requested, with the options I requested, and got it delivered to me in 4 days from request to delivery! More
by Galileo
Employees Worked With
Sam Webb, David Smith, Sam Webb, Charles Bishop, Chris Nelson
June 02, 2016
Very Satisfied We purchased a Golf around four weeks ago and were very impressed with the showroom and how all helpful all the staff we spoke with and met were. Ms. We purchased a Golf around four weeks ago and were very impressed with the showroom and how all helpful all the staff we spoke with and met were. Ms. Dilts was very knowledge, took time to explain all the features available on the vehicle, showed us all the options that were at the dealership. Our test drive was not rushed and she worked hard to get the monthly payment we desired. We would recommend her and Harmony to anyone thinking of leasing or purchasing a Volkswagen. More
by Futch1
Employees Worked With
Stephanie Dilts
June 02, 2016
Always 5 Star I have always had great experiences with this service center and this visit was no different. Comfortable waiting area, updates on when my vehicle wou I have always had great experiences with this service center and this visit was no different. Comfortable waiting area, updates on when my vehicle would be done. Couldn't ask for more. More
by JESSICA.STAVISH
Employees Worked With
Charles Bishop
June 02, 2016
Kept appointments, worked quickly. My experience was just getting a few general items but the appointment started on time, rare with dealers, and the crew worked quickly. Easy process, My experience was just getting a few general items but the appointment started on time, rare with dealers, and the crew worked quickly. Easy process, especially for a dealer! More
by Mdero
Employees Worked With
Stephanie Dilts
