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Flow Volkswagen of Asheville
Asheville, NC
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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352 Reviews of Flow Volkswagen of Asheville
April 28, 2016
Excellent service, very fast. Harmony is great. I personally service my vw myself but when I need parts or advice I come to harmony every time. Very clean and modern facility and Harmony is great. I personally service my vw myself but when I need parts or advice I come to harmony every time. Very clean and modern facility and they always welcome me for whatever I need. More
by SKINNYB
Verified CustomerEmployees Worked With
Philip King
April 26, 2016
Can't get over how great the experience was Buying a car has never been a pleasurable experience for us, we always dreaded the haggling and negotiation. There was none of that unpleasantness at Buying a car has never been a pleasurable experience for us, we always dreaded the haggling and negotiation. There was none of that unpleasantness at Harmony Motors. They were friendly, easy to work with, and we never felt like they were trying to get one over on us. DJ Roberts is a great sales person and was so easy to work with, he made the process simple and friendly. The documentation process was easy thanks to Chris Nelson, and we felt like he worked to get us the best interest rate possible, and gave us a fair price for our trade-in. This was the best car buying experience we have ever had, we recommend Harmony and their team and will definitely buy from them again. More
by NANCY P
Employees Worked With
DJ Roberts, Chris Nelson
April 25, 2016
Very efficient facilities and very helpful staff. Brought our 15 Jetta in for a 20k service. No problems and very friendly staff. Good pricing on the services offered. We bought our car new here and t Brought our 15 Jetta in for a 20k service. No problems and very friendly staff. Good pricing on the services offered. We bought our car new here and they gave us a great deal. More
by MARK832V
Employees Worked With
Philip King, Charles Bishop
April 20, 2016
Excellent Dealership I worked with a Josh Mitchell at Volkswagen of Asheville, and him and the staff were every professional and helpful in purchasing my new car. Buying a I worked with a Josh Mitchell at Volkswagen of Asheville, and him and the staff were every professional and helpful in purchasing my new car. Buying a new vehicle can be a little nerve racking but Josh Mitchell put me at ease from the very start, listened to what I was interested in and went about finding the car of my choice. But more importantly was his patience as I had many questions about the vehicle details and price. I’m very satisfied with my buying experience with Josh Mitchell at Volkswagen of Asheville and would recommend him along with this dealership to anyone looking for a car. More
by Ryan P
Employees Worked With
Josh Mitchell
April 20, 2016
Harmony Motors- Top Notch! I came in to get some figures for a trade in! They not only gave me an amazing deal but also sold me the BEST car I have ever driven. The sales men we I came in to get some figures for a trade in! They not only gave me an amazing deal but also sold me the BEST car I have ever driven. The sales men were all very helpful and answered all of my questions! More
by HOLLOWAYHM
Employees Worked With
Stephan Moore, David Smith, Chris Nelson, Brent Curvin
April 20, 2016
Great service I took my 2012 GTI in to check on what sounded like grinding. A service person rode with me and agreed that there was a noticeable grinding sound. The I took my 2012 GTI in to check on what sounded like grinding. A service person rode with me and agreed that there was a noticeable grinding sound. They took the car back into the service area out of my sight, but when the car was returned, it had been washed, and the service person said that they had performed a thorough inspection and found only that there was uneven tire wear likely resulting in excessive road noise. He said that the tires were still within safe wear limits, but suggested an alignment when new tires ere bought. There was no charge, even for the car wash. I drove off reassured that my car was okay and happy with the level of service received. More
by BD.LONG
Employees Worked With
Charles Bishop
April 20, 2016
Great work They were very helpful and courteous . Took time with me and I love my car . We looked at three different cars until I found one I liked. I went to ot They were very helpful and courteous . Took time with me and I love my car . We looked at three different cars until I found one I liked. I went to other car dealers in Asheville NC and couldn't find what I liked ,until I came to harmony motors More
by Chead
Employees Worked With
Receptionist was nice also , Nate Nunn, Ossie Dreispiel, Chris Nelson
April 15, 2016
Sam Webb ROCKS! I've worked with Harmony Motors for years, and they consistently treat me with respect as well as provide excellent customer service. My current sales I've worked with Harmony Motors for years, and they consistently treat me with respect as well as provide excellent customer service. My current salesperson, Sam Webb, was available throughout the buying process from my initial interest to the final purchase of the vehicle. There was never any pressure, and the final numbers were exactly as the research predicted when valuing my trade and the selling price of the new automobile. Everything was ready when I arrived, and the new car was nicely detailed. Sam provided a brief overview to get me on the road and scheduled a follow-up to address a more thorough overview of the new car. It was a great buying experience, and I really enjoy the new auto! More
by Ronjon
Employees Worked With
Sam Webb, James Lordman, Chris Nelson
April 15, 2016
This was an awesome experience Couldn't of ask for anything more these guys are def professionals and provided a great car buying experience!!! I would recommend anybody buying a ca Couldn't of ask for anything more these guys are def professionals and provided a great car buying experience!!! I would recommend anybody buying a car to go there for the experience!! More
by MICHAELOGLE28
Employees Worked With
James Lordman, Mark Kaye
April 14, 2016
Wrong part replaced I called to have what I thought was the starter replaced. I was told I needed to make sure this part was ordered before I could make an appt. I ordere I called to have what I thought was the starter replaced. I was told I needed to make sure this part was ordered before I could make an appt. I ordered it. I assumed you checked to make sure I needed this part, it was replaced. It cost almost $600. A day later the same issues continued, the problem wasn't fixed. I brought the car in a week later (cause making an appt is almost impossible when you need it), was given a loaner. A week later my car was done, it was the ignition switch. The cost, over $400. I was shocked! I just paid $600 for something I didn't need and it didn't even fix the problem. I talked to Philip and Charles, they couldn't resolve my issue, so I then spoke to the service dept manager. He was horrible. He was rude and called me a liar. I asked to have the part removed or the labor removed from my bill, he declined. I gave you guys $1000 for something that cost roughly $400! I thought you guys cared about your customers but you don't. I'm loyal, never been anywhere else and I go there often, my car is 16 years old. But I don't need to be treated like a liar. I deserve better. More
by ELSHAS
