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Flow Volkswagen of Asheville

Asheville, NC

3.6
352 Reviews

621 Brevard Rd

Asheville, NC

28806

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352 Reviews of Flow Volkswagen of Asheville

April 26, 2017

Service Very professional throughout the entire process. Had an issue with the radio, it was replaced. I had a loaner car during this time period. No problems More

by BIKERCRNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
April 26, 2017

Excepional service and provided all the details. Very clean Excepional service and provided all the details about my warrantee, service required and was able to offer a great price. Very clean service center a More

by SHAWNSHANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Charles Bishop, Brittany Courtney
April 24, 2017

Experts in VW knowledge Joe at Harmony VW made my buying experience enjoyable. It was refreshing to have a salesman who is very knowledgable and excited about their product. More

by rivera4thelord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Nate Nunn, James Lordman, Nicole Cushing
April 17, 2017

Sale, car swap, service. You are always willing to work with me - I was in a tough spot and you guys were so flexible and helpful working with me and my family. I wouldn't be More

by ADOLL0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ossie
April 10, 2017

Every concern and need was met and addressed to my satisfac. Every concern and need was met and addressed to my great satisfaction and happiness! I am quite thrilled with my purchase of my new Beetle! More

by Lady Luck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Jordan Patton
April 09, 2017

Owner of new Tiguan Brent and Joel were exceptionally helpful and wanted me to be happy with my purchase. They both played an important role in me purchasing a car from More

by davis5054
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Smith He also deserves 5 stars!, Brent Curvin
April 08, 2017

Peace, Love and Harmony.. The minute we enter this dealership we were greeted by very pleasant, professional individuals who were knowlagable about their automobiles. I must sa More

by 123secret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Nunn, Charles Bishop, Chris Nelson, Josh Mitchell
April 06, 2017

Frustrated and overcharged I brought my car in because the lock system wasn't working properly. They said I needed to replace The front door latch an order for the back doors More

by STEPHBEWELL
Recommend Dealer
No
Employees Worked With
Philip King
Apr 19, 2017 -

Flow Volkswagen of Asheville responded

We are sorry to hear that you had a less than excellent experience in our Service department. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. During your service, we noted that the issue with your door latch was happening intermittently. When the vehicle was was here, it was working. We are glad to hear it is continuing to function properly for you. If it begins to cause issues again later, we are happy to assist you with your repair needs and look forward to providing you with exceptional customer service.

April 03, 2017

Service on 2016 Passat I have used Harmony Motors for service on my 2012 Passat, 2016 Audi A6 and now my 2016 Passat. They are very knowledgeable and courteous. I did not More

by FlyingOma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King, Brittany Courtney
April 03, 2017

10,000 mile check up Philip King was Very courteous and timely in service time. Serviced while I waited. Took about 1 hour. Clean, comfortable waiting area and rest roo More

by DPPLAISANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
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