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Flow Volkswagen of Asheville
Asheville, NC
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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352 Reviews of Flow Volkswagen of Asheville
May 11, 2017
Great service from Express Lane Kyle Conwell was knowledgeable & efficient with my latest visit to the express lane service. He was also very helpful in sharing his personal experien Kyle Conwell was knowledgeable & efficient with my latest visit to the express lane service. He was also very helpful in sharing his personal experience with a family car in the VW TDI buyback. Thanks, Kyle More
by KATTCHRIS
Verified CustomerEmployees Worked With
Kyle Conwell
May 11, 2017
Gets worse every time. I'm done I take my car in for it's routine annual state inspection and am not passed because my tint is now too dark. I say now because just one year ago I ha I take my car in for it's routine annual state inspection and am not passed because my tint is now too dark. I say now because just one year ago I had my car inspected here, and passed with flying colors. I asked everyone I could find how it is possible that my car, with the same tint it's had for four years, now all of a sudden is TWICE as dark as legally acceptable. No one seems to know. So did they just not care last year and this year someone decided to screw me? So that's the original issue. The main issue however is the person I was told was the service manager. This individual was the rudest person I have ever had the displeasure of dealing with in any customer service situation, EVER. First he attempted to tell me not to speak with my voice raised, then when I continued he out right threatened me, as though he wanted to fight me. ARE YOU KIDDING ME???? What kind of neanderthals do you hire over there? I will spread the word far and wide amongst my numerous VW enthusiast friends that this is the very last dealership anyone would ever want to visit. Don't make the same mistake I did, this place is garbage. More
by DCEGELIS
Employees Worked With
Someone else. I don't know his name.
May 11, 2017
Wonderful experience!! I went to turn in my 2014 Passat TDI, and left with a new 2017 Passat SEL coming to the dealership within the next 4 days. It is just the car I wanted I went to turn in my 2014 Passat TDI, and left with a new 2017 Passat SEL coming to the dealership within the next 4 days. It is just the car I wanted with the extras that I love!! SO HAPPY, especially with the salesman and finance manager!! Love, Love, Love my new Passat!! More
by LGCNEAL
Employees Worked With
Joel Smith, Camelot Melissas
May 07, 2017
Service department gave my wife the runaround When she took her flat into be fixed they said there is a special key needed to remove tire(?). The key was not in the car. We leased it new. Trie When she took her flat into be fixed they said there is a special key needed to remove tire(?). The key was not in the car. We leased it new. Tried to sell her new key. Said they would replace identical tire for $225... I bought the same tire for $130 all inclusive and had it put on somewhere else. More
by RMARI61
Employees Worked With
Have no idea who attempted to help her.
May 04, 2017
Very friendly and my salesman Camelot was extremely helpful. Would recommend anyone to the dealership and to ask for Camelot. Very helpful, went over everything with the car. Detail was great. And kept me update Would recommend anyone to the dealership and to ask for Camelot. Very helpful, went over everything with the car. Detail was great. And kept me updated on the status of the car. More
by RPWTHOMAS
Employees Worked With
Joel Smith, Camelot Melissas
May 04, 2017
Vw wow! One of the best dealerships I have every dealt with. True Pros as soon as you walk in the door. I wish they sold VW Trucks. One of the best dealerships I have every dealt with. True Pros as soon as you walk in the door. I wish they sold VW Trucks. More
by TMBMAB71
Employees Worked With
Philip King, Charles Bishop, Zac Elkins, Mark Kaye, Brent Curvin, Don Oakes, Josh Mitchell, Brittany Courtney, Freddy Snedden, Nicole Cushing, Deanna Marino, Jordan Patton, Camelot Melissas
May 03, 2017
Great service! I was trying to purchase a car while I was out of town to replace one that was recently involved in an accident where I was rear ended. They worked wi I was trying to purchase a car while I was out of town to replace one that was recently involved in an accident where I was rear ended. They worked with me to make getting another car as painless as possible. Freddy got all the paperwork together for me so when I got back in town all I had to do was come pick the car up. It was a very enjoyable experience. I would recommend this dealership to any of my friends and family. More
by TAGIIVW
Employees Worked With
Nate Nunn, Charles Bishop, James Lordman, Freddy Snedden
May 02, 2017
A++ car buying experience Camelot Melissas was outstanding as my salesman. James the finance man was personable and efficient. Most finance people don't have a personality he Camelot Melissas was outstanding as my salesman. James the finance man was personable and efficient. Most finance people don't have a personality he did and made my financing a pleasant thing,. Went so smooth I knew I had made a good choice. Camelot was smart, well dressed and a fine upstanding young man. I wish him a great future. His choice of vehicles fit my taste exactly. I only drove one and bought it on the spot. My Catahoula was well received by all the employees and your dealership was very dog friendly. Anna loved everyone. More
by mike.zornig
Employees Worked With
James Lordman
May 02, 2017
Couple of hiccups in the process, but not a bad experience. Jordan was very patient and informative, and will to ask for help when needed. Was willing to go that extra mile to provide me with an excellent car t Jordan was very patient and informative, and will to ask for help when needed. Was willing to go that extra mile to provide me with an excellent car that will fit my needs. More
by 1SENETRA
Employees Worked With
Charles W. Schieren, Jordan Patton, Joel Smith
May 02, 2017
Great car buying experience I came in to get rid of my truck that was running poorly at the time and get a car that would better suit my needs. Camelot made the process as easy a I came in to get rid of my truck that was running poorly at the time and get a car that would better suit my needs. Camelot made the process as easy as it could be. He asked me what I wanted in a vehicle and I am very pleased with what I got. I ended up getting a 2015 Passat TSI. I would recommend going to Camelot to purchase your next vehicle. More
by JT_CLIFTON
Employees Worked With
Camelot Melissas , James Lordman
