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Flow Volkswagen of Asheville
Asheville, NC
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350 Reviews of Flow Volkswagen of Asheville
Easy and Friendly! Enjoyed working with Ben! Thank you for the no pressure approach; I knew what I wanted and walked away in a couple hours with the vehicle. Joel as Enjoyed working with Ben! Thank you for the no pressure approach; I knew what I wanted and walked away in a couple hours with the vehicle. Joel as easy to deal with as well to wrap up the paperwork. More
Car Buying Made Easy We had bought a new Passat at Harmony this past October, only to have to have it replaced due to its recently being totaled. A carbon copy of our firs We had bought a new Passat at Harmony this past October, only to have to have it replaced due to its recently being totaled. A carbon copy of our first Passat was on the lot, which, when I called Freddy Snedden, VW/Audi salesman, had already been cleaned and would be waiting for us the next day. A short visit to the dealership, a quick processing of the paperwork to purchase the car, and we were on our way. Freddy and James Lordman handled everything efficiently and are lauded for their knowledge of the business and for their quick response to getting it all done! More
New car purchase Everyone made our buying experience easy! Thank you! All of the people at the dealership were very helpful. We have used the service department for o Everyone made our buying experience easy! Thank you! All of the people at the dealership were very helpful. We have used the service department for our other VW. Because the service department was so good we decided on purchasing our new car from Harmony. More
Friendly, low pressure Freddy was very helpful, knowledgeable and genuine. We got the requisite amount of pressure via phone and text, but not so much that it felt abrasive. Freddy was very helpful, knowledgeable and genuine. We got the requisite amount of pressure via phone and text, but not so much that it felt abrasive. He was able to answer our questions on the test drive and had a good working knowledge of the car. The purchase was relaxed and uneventful. Overall a very good experience. The jury is still out on the quality of the car and our dealings with the service department. More
Friendly service, no pressure. I've used Harmony Motors for maintenance and service in the past, and I'm happy to add purchasing a car to that experience. As always, I had friendly I've used Harmony Motors for maintenance and service in the past, and I'm happy to add purchasing a car to that experience. As always, I had friendly help and no pressure. More
Our second great buying experience We chose to get another TDI since they're such great vehicles for somebody who drives 32K miles per year. Service dept mentioned their availability. T We chose to get another TDI since they're such great vehicles for somebody who drives 32K miles per year. Service dept mentioned their availability. They called us when they were available, answered all the questions about the new 165K mile warranty, gave us a great deal and excellent customer service. We now own two 2015 TDIs. More
No pressure, no bull This is the 3rd car we have bought from here, specifically from Brent. He is not your typical pushy, high pressure salesman. He is enthusiastic, well This is the 3rd car we have bought from here, specifically from Brent. He is not your typical pushy, high pressure salesman. He is enthusiastic, well informed and takes the time to educate you on the car and your options. He is one of the most genuine people you will ever meet and our return to VW Asheville is heavily tied to the relationship that Brent has fostered with us. James was also a great professional, he even double checked a few avenues, like VW points, for additional saving after Brent had worked with us on the original deal. kudos to both guys! We are so happy with our Golf Wagon. More
Gets worse every time. I'm done I take my car in for it's routine annual state inspection and am not passed because my tint is now too dark. I say now because just one year ago I ha I take my car in for it's routine annual state inspection and am not passed because my tint is now too dark. I say now because just one year ago I had my car inspected here, and passed with flying colors. I asked everyone I could find how it is possible that my car, with the same tint it's had for four years, now all of a sudden is TWICE as dark as legally acceptable. No one seems to know. So did they just not care last year and this year someone decided to screw me? So that's the original issue. The main issue however is the person I was told was the service manager. This individual was the rudest person I have ever had the displeasure of dealing with in any customer service situation, EVER. First he attempted to tell me not to speak with my voice raised, then when I continued he out right threatened me, as though he wanted to fight me. ARE YOU KIDDING ME???? What kind of neanderthals do you hire over there? I will spread the word far and wide amongst my numerous VW enthusiast friends that this is the very last dealership anyone would ever want to visit. Don't make the same mistake I did, this place is garbage. More
Excellent and friendly service :) I have now purchased 2 vehicles from Harmony Motors and have always had a wonderful service experiences there. Everyone has been kind and helpful whet I have now purchased 2 vehicles from Harmony Motors and have always had a wonderful service experiences there. Everyone has been kind and helpful whether in the service or sales department. I have nothing but good things to say about Harmony Motors :) More
Great service from Express Lane Kyle Conwell was knowledgeable & efficient with my latest visit to the express lane service. He was also very helpful in sharing his personal experien Kyle Conwell was knowledgeable & efficient with my latest visit to the express lane service. He was also very helpful in sharing his personal experience with a family car in the VW TDI buyback. Thanks, Kyle More