Flow Nissan Of Fayetteville

Great service I recommend seeing Andy Andrews whenever you’re in need to get your vehicle serviced. Andy was quick to greet me with a smile and a positive attitude, I recommend seeing Andy Andrews whenever you’re in need to get your vehicle serviced. Andy was quick to greet me with a smile and a positive attitude, pull up my information, and have my car taken care of without me having to wait around to be acknowledged. He answered all my questions with detailed explanations. More

I dont need a car but I got one I only went to have my vehicle checked out. But was pleasantly surprised at how thorough Nissan is overall. I hate the wait and the long process of bu I only went to have my vehicle checked out. But was pleasantly surprised at how thorough Nissan is overall. I hate the wait and the long process of buying a car so I knew I was not going to get a car. surprisingly, I did end up getting the last 2018 Nissan Maxima w/ all the bells and whistles and the process was not that long. Everyone was very nice and accommodating. And I love my car! More

No Honor among Dealerships! I bought a 2017 Nissan with the family plan warranty from Fred Anderson before Flow bought them out; now they (Flow) refuses to honor the warranty. I I bought a 2017 Nissan with the family plan warranty from Fred Anderson before Flow bought them out; now they (Flow) refuses to honor the warranty. I have been in touch with Nissan Corp USA and they have not been any help either. So, I have paid for something I will never get. May have well taken a match to my cash! This was my 6th Nissan and I will never but another one in Fayetteville, NC...if ever! More

Steer clear! Worst service department ever! The sale was certainly easy, we knew what we wanted. The office lady trying to upsell us on the warranty stuff would make you sweat. Talk about a hard The sale was certainly easy, we knew what we wanted. The office lady trying to upsell us on the warranty stuff would make you sweat. Talk about a hard upsell. Our short little Spaniard salesman called constantly after the purchase. 14 times in 4 months trying to sell us another car. He then called my wife's cellphone after I yelled at him to stop calling me at work. The tranny went out at 31k. They took care of it. I've had numerous issues with it only to keep bringing it back and they keep doing software updates but won't fix it. Every oil change takes at least 4 hours. Checking the tranny requires coming back because the ran out of time or waited till it rained and couldn't hear it. I've wasted more time of my life in the service center waiting than I can count. The service writers clearly arent happy with their job. It shows as they ignore you and talk with one another while you stand there like and idiot waiting for them to help. They can't keep an appointment or do a repair in a reasonable time. They don't respect you or your time. Wish I could take the lifetime oil changes and powertrain warranty to another local dealer. This one sucks! This dealership is the reason I won't ever buy another Nissan ever! More

Greatest Experience Ever!! If your in the market for a Nissan or quality used vehicle. Don't go anywhere but Flow. The simplest, easiest, most honest deals around. Talked to If your in the market for a Nissan or quality used vehicle. Don't go anywhere but Flow. The simplest, easiest, most honest deals around. Talked to Chris Milam (sales manager) and Sean Farmer (salesman) on Wednesday night. We agreed on a price within an hour. The vehicle was delivered to my front door on Thursday. We live in the Myrtle Beach SC area. Approximately 100 miles away. No arguing, more than fair price for our trade. They did everything they said they would without a hitch. Cameron Lundy (finance) did the financing. It was seamless. The experience was so fair and enjoyable, my son purchased the identical vehicle in a different color two days later. The followup has been impeccable. Couldn't be happier. Give them a call. You will be glad you did! More

Fred set the bar high, Flow's got to go! Fred Anderson was bought out by Flow. Fred Anderson was efficient, respecful of your time, organized, knowledgeable, kind and happy, and told you wha Fred Anderson was bought out by Flow. Fred Anderson was efficient, respecful of your time, organized, knowledgeable, kind and happy, and told you what services you would be getting next time and how much to expect to pay. The cherry on top was a beautifully clean car inside and out when your vehicle was done with it's routine maintenance. Today was my first service with Flow. As I said, Flow bought out Fred in June 2018. It is now October. That's 4 months for new management to get their stuff straight. My visit today was horrible. I got there a couple minutes prior to my appointment. I waited 12 minutes by my car (as directed by an attendant) before I could even go to a desk to check in. My apt was 10:15 and I didn't get checked in until 10:25. Two hours passed. I was then taken to my car in the maintenance garage to be shown all the things that needed to be worked on. I asked how much, he didn't know. He said I had to go talk it over with at the check-in area and then they would relay the info back with the mechanic. Over $180 worth of work was supposedly needed on my 2 yr old car. Corrosion on the battery, front wipers, filters, and some fluid along with my routine oil change and tire rotation. I knew that the air and cabin filter was to be changed as a Fred Anderson employee told me so last time. But Flow wanted to charge me around $110 just for that when Fred Anderson quoted me $75 back in May. I finally get back in my car where I had removed two car seats so that all could be nicely vacuumed and nothing had been cleaned. Nothing had been wiped down, the door to the trunk was still very dirty as well. The complimentary car was the Fred Anderson offered always made my hour wait worth it. This time I waited well over two hours and got back into a dirty car. Get it together Flow!!!!! CALL Fred and ask him how to run a service department before my next visit. More