Flow Nissan Of Fayetteville
Fayetteville, NC
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226 Reviews of Flow Nissan Of Fayetteville
I called early one morning about a car. the gentleman I spoke with told me he would pull the car for me and it would be ready for me when I got there. We had already talked about pricing and I had already spoke with told me he would pull the car for me and it would be ready for me when I got there. We had already talked about pricing and I had already worked out my financing. He told me the car was mine. I rode for over an hour and when I get there I'm told the lady beside me is already purchasingi my car. Talk to two different managers and both blamed it on someone else. Then they tried to sell me a new car but with no discount whatsoever. It would take them two days to get me to my new car. I called Leith Nissan and when I walked in the door the sold sign was already on my car and I was in and out in less time than I was being strung along at flow nissan. Will the salesman was the only saving grace that day I would definitely give him five stars he tried so hard. More
Disappointed. Want to buy a Frontier. Geez, over 1,000 dollars of add ons before even entering the "finance" office. Had to just walk. Saddest part? Quote on line chat was 28,000 Price at the lot? 3 dollars of add ons before even entering the "finance" office. Had to just walk. Saddest part? Quote on line chat was 28,000 Price at the lot? 35,000. More
When you come to this place looke for Jaime, he is a great person, he will help you with anything you need, he will trade you like a person should be trade, great person. great person, he will help you with anything you need, he will trade you like a person should be trade, great person. More
Service advisor Jennifer Musante was absolutely wonderful!! She was friendly, reasonable, and all around a pleasure to work with! I’ll make sure to ask for her the next time I come to get my oil ch wonderful!! She was friendly, reasonable, and all around a pleasure to work with! I’ll make sure to ask for her the next time I come to get my oil changed! Thanks a lot Jennifer!! Continue to do all that you do. More
I should not be sitting in the service department waiting area and witness a salesman have a breakdown and cursing at the coffee machine with kids around. My service rep Kenny was awesome. Need to have a tal area and witness a salesman have a breakdown and cursing at the coffee machine with kids around. My service rep Kenny was awesome. Need to have a talk with your salespeople about about presentation at all times. You might have lost a customer. More
Not really sure what to say. My daughter purchased a car from Flow Nissan less than a 6 months ago..air compressor bad...though she was told the car passed inspection at that time My daughter purchased a car from Flow Nissan less than a 6 months ago..air compressor bad...though she was told the car passed inspection at that time it showed no issues...nevertheless when she took it to the dealership she was informed that it would cost approximately $1200 to fix. The situation was brought to the Sales Manager and it was discussed...no equitable resolve. My daughter was laid off because of the health crisis and no help in getting this fixed. Well I was told the "other option" was to apply for a credit card through Nissan but that's another bill added to what she already has to pay on top of raising two school age kids. At this point not really sure what to do now. More
Fast, thorough and efficient! "KUDOS" to Mrs. N. Cruz. I had a wonderful experience. She knows her stuff! Very professional. The last time I was on a car lot was 2006. This was "KUDOS" to Mrs. N. Cruz. I had a wonderful experience. She knows her stuff! Very professional. The last time I was on a car lot was 2006. This was a more enjoyable experience. More
Great! I came to the dealer overwhelmed and frustrated. When I asked to speak to the service manager Jason Miller. I was amaze by how he stay silent while I I came to the dealer overwhelmed and frustrated. When I asked to speak to the service manager Jason Miller. I was amaze by how he stay silent while I was telling him my concerns and complains of previous experiences. He let me speak until I had nothing else to say. (must people don't even listen now days) When I was done, he said, " Mr. Fernandez, I apologize for everything that is happening, lets start all over." In a 1, 2 and 3 steps this man solved a bad transmission problem, gave me a car to use until mine was repair, returned my money that I had pay few weeks prior and gave me his number and say anything you need, call me. He contacted me several time to check and make sure my car was functioning right after the car was repair. He went above and beyond my expectations. Is the people like him, that makes a different in another person life. Great customer service. Great management skills, but overall, great person. Thank you Mr. Miller. More
Outstanding experience. Andrew and Kendric were great in getting us in our new car. Would recommend Flow Nissan to everyone. Just a great experience today getting us in our new car. Would recommend Flow Nissan to everyone. Just a great experience today More
Service Department is a freaking nightmare! Before Flow Nissan took over and it was Fred Andersen Nissan I would give them 5 stars. Fred Andersen Nissan was wonderful. I purchased a 2017 Nissan Before Flow Nissan took over and it was Fred Andersen Nissan I would give them 5 stars. Fred Andersen Nissan was wonderful. I purchased a 2017 Nissan Altima in October 2017, not even 2 years old. As I sit in the lobby for the 4th time in 4 months not being able to drive my car for the same ongoing problem, no I would not reccomend this place to my worst enemy. I have spent over $2,000 to try and get my car fixed. My warrenty, which again I purchased with my car through Fred Andersen, is not honored. I understand having to pay to have stuff done, totally get that. I should not have to keep paying for the same problem to get fixed over and over. The incompetence of this place is astounding. More