Flow Lexus of Winston-Salem

Airbag Recall Susi provided excellent customer service on the phone when I called to schedule the recall appointment and in person, the day of the appointment. I a Susi provided excellent customer service on the phone when I called to schedule the recall appointment and in person, the day of the appointment. I appreciate her setting up the appointment and providing a place I could set up my laptop and work while I waited. The time I waited was much shorter that I had panned, which was a great thing. Thanks to Susi and the Lexus team. More

Quick service Service was right on time and we were furnished a car to drive. Customer service rep was very friendly and helpful. We will definitely return when we Service was right on time and we were furnished a car to drive. Customer service rep was very friendly and helpful. We will definitely return when we are ready for a new Lexus. More

Map update Took my car in for the map update. They gave me a car to drive so I had my errands finished by the time they were finished. Great service Took my car in for the map update. They gave me a car to drive so I had my errands finished by the time they were finished. Great service More

Airbag Recall Susi was very good and kept us updated at every opportunity. Very clean waiting room and prompt repair, It was a pleasant experience for a recall . Susi was very good and kept us updated at every opportunity. Very clean waiting room and prompt repair, It was a pleasant experience for a recall . More

Airbag Recall We commend Susi on her excellent customer service. She always keeps us informed on any recalls. We appreciate her and the team at Flow. Thanks to yo We commend Susi on her excellent customer service. She always keeps us informed on any recalls. We appreciate her and the team at Flow. Thanks to you all for a job well done! More

Excellent Customer Service Flow Lexus located the car / color I wanted from another dealership and honored best price available. Buying experience was quick without pressure to Flow Lexus located the car / color I wanted from another dealership and honored best price available. Buying experience was quick without pressure to purchase unnecessary packages. JJ and Mark were excellent. I had an issue with bumpy tires on a new vehicle and they worked with Ian in service to change the tires. Would purchase again from Flow Lexus. More

50k service I love that they go out of the way to provide excellent service. It is awesome to have the car picked up and delivered back to me at the office! I love that they go out of the way to provide excellent service. It is awesome to have the car picked up and delivered back to me at the office! More

Satisfied customer! It was a great experience! We were very well taken care of and given the best service. Mark Bell is a great salesman! Thank you. It was a great experience! We were very well taken care of and given the best service. Mark Bell is a great salesman! Thank you. More

Flow Lexus of Winston-Salem for my vehicle service I have used Flow Lexus of Winston-Salem for my vehicle service since 2005. The reason for my continued loyalty is that I have received excellent ser I have used Flow Lexus of Winston-Salem for my vehicle service since 2005. The reason for my continued loyalty is that I have received excellent service each time I have used the service department. When I purchase my next vehicle it will be a Lexus and I will continue to use the Lexus Service Department. More

Excellent and timely I come to Flow Lexus of Winston-Salem from Mooresville even though a Lexus dealership is now in Huntersville. I have purchased two cars,, 2010 & 2013 I come to Flow Lexus of Winston-Salem from Mooresville even though a Lexus dealership is now in Huntersville. I have purchased two cars,, 2010 & 2013. The Service department is excellent and Susi Todd always takes care of me. The atmosphere is very friendly. I have to admit, the cookies originally provided when I bought my first car are missed. Jackie Grigg More