Flow Lexus of Winston-Salem

Repaired a scrape on the passenger side of vehicle. We got an estimate for the repair and a date to leave the car, the repair was completed on time and the service center called us as we were getting ho We got an estimate for the repair and a date to leave the car, the repair was completed on time and the service center called us as we were getting home see we detoured to the body shop and picked the car up. You couldn’t tell where the damage had been. Great job albeit pricier than some but well worth the difference. More

Fast and friendly Came in last minute and they were able to complete the inspection on my car. The service writer Susi was great to us, wife and son. Also spoke with th Came in last minute and they were able to complete the inspection on my car. The service writer Susi was great to us, wife and son. Also spoke with the technician that serviced my car and he was super friendly.Thank you for making the visit pleasant, fast and friendly. More

Quick and Responsive Service and Concern for Customer Ian rode with me to demonstrate the bumpy tires on a new GS 350 FSport. Ian worked quickly with Lexus to replace the tires to my satisfaction. A loa Ian rode with me to demonstrate the bumpy tires on a new GS 350 FSport. Ian worked quickly with Lexus to replace the tires to my satisfaction. A loaner vehicle was provided for the 2 days the car was in service. Outstanding customer service. More

Great service Chris is always great to work with! He is so friendly and takes time to help! It is always a pleasant experience when working with him! Chris is always great to work with! He is so friendly and takes time to help! It is always a pleasant experience when working with him! More

Service Awesome Dealership! Everyone is nice, friendly and helpful. Chris whom I deal with in service is outstanding!! He makes you feel as if you are his on Awesome Dealership! Everyone is nice, friendly and helpful. Chris whom I deal with in service is outstanding!! He makes you feel as if you are his only customer and goes above and beyond. More

Service No waiting courteous people very accommodating I was given a car which was so helpful. They called about a problem which was taken care of. Thank y No waiting courteous people very accommodating I was given a car which was so helpful. They called about a problem which was taken care of. Thank you More

Always Great Always use Suzie Todd in Winston for the service of my 2 Lexus. Always good, knowledgeable and timely. Highly recommend for your service & sales needs Always use Suzie Todd in Winston for the service of my 2 Lexus. Always good, knowledgeable and timely. Highly recommend for your service & sales needs More

15,000 Mile Service I worked with Russ and he was very courteous, and efficient, and timely. I appreciate JJ setting the appointment up for me and arranging a loner car. I worked with Russ and he was very courteous, and efficient, and timely. I appreciate JJ setting the appointment up for me and arranging a loner car. More

Airbag Recall Susi provided excellent customer service on the phone when I called to schedule the recall appointment and in person, the day of the appointment. I a Susi provided excellent customer service on the phone when I called to schedule the recall appointment and in person, the day of the appointment. I appreciate her setting up the appointment and providing a place I could set up my laptop and work while I waited. The time I waited was much shorter that I had panned, which was a great thing. Thanks to Susi and the Lexus team. More

Quick service Service was right on time and we were furnished a car to drive. Customer service rep was very friendly and helpful. We will definitely return when we Service was right on time and we were furnished a car to drive. Customer service rep was very friendly and helpful. We will definitely return when we are ready for a new Lexus. More