Flow Lexus of Winston-Salem
Winston-Salem, NC
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432 Reviews of Flow Lexus of Winston-Salem
My experience in buying cars from Flow Lexus in Winston-Salem has been outstanding. My wife drives an 08 RX (loves the SUV) - first dealership where she feels welcome and never asks me to take her Winston-Salem has been outstanding. My wife drives an 08 RX (loves the SUV) - first dealership where she feels welcome and never asks me to take her car in for service as she sometimes did before she bought from Flow - very friendly toward women. I test drove different cars there a half dozen times over the past year before finally buying a 2010 and then a 2011 RX AWD; they were extremely courteous and knowledgeable each time about each vehicle. In the past year I bought a black 2010 RX with few options off the lot, and also ordered and bought a silver 2011 RX with the exact options I wanted - which SUV I now have had for about a month. Love my RX - best car I ever owned. The 2010 was great but the 2011 is better. Flow gave me a great deal on price, so though I was very tempted to buy elsewhere and did look and price elsewhere, Flow earned and deserved the business. I probably over thought ordering a 2011 RX, but I wanted a silver one with AWD, NAV which is bright and clear, parking assist which I never had before but like a lot when backing into parking spots, and the Mark Levinson radio (it is better than the regular radio but I'm not sure it is enough better...). After I took delivery Wally Gordon took close to an hour to show how everything worked, set up my phone, enter some numbers and voice dials, and set up some options in the NAV and show me how to use it - there are a lot of options that can be tailored and we went thru most. I was also introduced to the service people who were good, and if I had ever taken my 2010 in more than twice for oil changes I could probably remember their names! I used their free loaner RX one time when getting service - excellent experience also. I would strongly recommended my friends consider buying from Flow Lexus and Wally Gordon in particular. More
I intended to look for a Lexus SVU to lease, but when I saw the 2010 cherry red Lexus 250HL to purchase, I was smitten. Wally Gordon, whom I had never met, greeted me at the entrance and was a delight to g saw the 2010 cherry red Lexus 250HL to purchase, I was smitten. Wally Gordon, whom I had never met, greeted me at the entrance and was a delight to get to know. He never pressured me to make a decision and was glad to move the car from the showroom so I could drive it, during which I fell in love with the car. Wally was very patient with me, showing me how to use all my new gadgets including the mouse which controls nearly everything. This is my fourth purchase from Flow Lexus. It will not be my last unless my new car and I grow too old together to drive. I don't know if I could have gotten a better deal from another dealer, but I am satisfied because they took my 03 Highlander and my 09 Smart Car as trade-ins and I have a payment that I can afford, giving me 3.9% loan which is better than I can get from my credit union. I have been back to Flow Lexus twice to get my car washed, and the last time they did a routine check-up without my even asking and at no charge to me. Whenever I go by there, I have to say hello to Wally; I have a new friend whom I trust. We found that we have friends in common. Needless to say, I am more than satisfied with Flow Lexus in Winston-Salem and Wally Gordon, in particular. More