Flow Lexus of Winston-Salem

Lexus always provides excellent service! Susi Todd has always been excellent in understanding our concerns, addressing them, and "taking care of us". She is Flow Lexus to us! We always feel Susi Todd has always been excellent in understanding our concerns, addressing them, and "taking care of us". She is Flow Lexus to us! We always feel special and we owe it to her! More

5000 maintenance Courteous and prompt with providing loaner car. Russ was very helpful and friendly in getting this service visit complete. Service was completed in Courteous and prompt with providing loaner car. Russ was very helpful and friendly in getting this service visit complete. Service was completed in timely manner. More

60k service (part of service plan) Extremely satisfied with my service! The service manager, Ian, went above and beyond to ensure that a misunderstanding was resolved to my satisfactio Extremely satisfied with my service! The service manager, Ian, went above and beyond to ensure that a misunderstanding was resolved to my satisfaction and I am grateful. Susie Todd has also provided excellent service keeping me well informed ensuring that my car is serviced appropriately. More

Russ Miller is Awesome Russ Miller is a great representative for Flow Lexus. He should be paid highly for always exceeding my expectations. Russ has helped me from the fir Russ Miller is a great representative for Flow Lexus. He should be paid highly for always exceeding my expectations. Russ has helped me from the first day Flow opened its doors in Winston-Salem. More

Check engine light came on with a track off light. Russ sent the car to maintenance and they repaired the problem at no charge since it was a repeat problem. came on with a track off light. Russ sent the car to maintenance and they repaired the problem at no charge since it was a repeat problem. More

Excellent service!!!! Love everyone!!! I am in and out in no time. I feel like part of their family. They always seem to know exactly who I am. I feel specia service!!!! Love everyone!!! I am in and out in no time. I feel like part of their family. They always seem to know exactly who I am. I feel special. More

Outstanding!!! I have owned a Lexus for 16 years and would never consider any other car. Susi Todd has the best philosophy in customer service, Susi is the reason I I have owned a Lexus for 16 years and would never consider any other car. Susi Todd has the best philosophy in customer service, Susi is the reason I return! More

50,000 mile service Always excellent service especially with Susi Todd ! Given loaner car for a few hours which was quite helpful and always proactive in my car’s mainten Always excellent service especially with Susi Todd ! Given loaner car for a few hours which was quite helpful and always proactive in my car’s maintenance I will continue to bring my car here for service ! More

Excellent Service!! The folks I work with at Flow Lexus of Winston-Salem are top-notch! They provide excellent service and make car buying so simple. I feel like more o The folks I work with at Flow Lexus of Winston-Salem are top-notch! They provide excellent service and make car buying so simple. I feel like more of a family member than a customer! Thanks to the team for always taking such great care of my family! More

Russ Miller Russ does a superb job when it comes to having my car serviced. Will continue to come to Flow because of his courteous assistance for all my Lexus ne Russ does a superb job when it comes to having my car serviced. Will continue to come to Flow because of his courteous assistance for all my Lexus needs. Thanks, Russ! More