Flow Lexus of Winston-Salem

Professional with excellent customer service The service is excellent. I do appreciate the ride to work and my car being dropped off. This help me with keeping my employment with Capital Bank. I The service is excellent. I do appreciate the ride to work and my car being dropped off. This help me with keeping my employment with Capital Bank. I did not have to take extra time off of work. Mr Russ is honest and made my day. He is always pleasant to talk to and willing to help. More

Quick service My tire pressure, VSC and brake lights all came on. Checked out my owner’s manual which said it required service if they all stayed on. I contacted Su My tire pressure, VSC and brake lights all came on. Checked out my owner’s manual which said it required service if they all stayed on. I contacted Susi, driver over after work and they got it all fixed. Susi is the best! More

Excellent service at Flow Lexus The service dept is super professional . The repair and standard of care was exceptional. Sidi is our service “pro” and she has never let us down. The service dept is super professional . The repair and standard of care was exceptional. Sidi is our service “pro” and she has never let us down. The waiting room has lotsa neat refreshments and has always been clean and tidy. More

Beyond Amazing From the initial notification until I picked up my car after being taken care of (air bag recall) was flawless. Susi Todd took wonderful care of both From the initial notification until I picked up my car after being taken care of (air bag recall) was flawless. Susi Todd took wonderful care of both me and the vehicle. I cannot believe how well organized and customer oriented you are, I am just so very impressed and happy to be a part of this "family". Thank you again!!! Donna Moore More

50,000 mile check Have been so pleased with the service and my dealings with Suzi Todd. Feel more like a friend than a customer. Will return at 55,000 Have been so pleased with the service and my dealings with Suzi Todd. Feel more like a friend than a customer. Will return at 55,000 More

Exceeded Expectations Flow Lexus exceeded my expectations on my recent oil change. They are always awesome and the customer service is excellent. I will continue to choose Flow Lexus exceeded my expectations on my recent oil change. They are always awesome and the customer service is excellent. I will continue to choose flow Lexus of Winston Salem for service. More

Happy Customer Suzi in Service is amazing-the many years we have owned Lexus Suzi she has always been there when we needed her. We have loved all of our Lexus cars Suzi in Service is amazing-the many years we have owned Lexus Suzi she has always been there when we needed her. We have loved all of our Lexus cars but Suzi is a big reason we keep coming back. More

Friendly Place Suzi is wonderful. She provides excellent service with a friendly demeanor. She is extremely attentive and follows up after my vehicle has been servic Suzi is wonderful. She provides excellent service with a friendly demeanor. She is extremely attentive and follows up after my vehicle has been serviced. I appreciate Suzi personal touch in dealing with your customers. More

25,000 mile service Made arrangements with your excellent service person, Suzi Todd, was ready for me with loaner car and was back home quickly. I appreciate the fact tha Made arrangements with your excellent service person, Suzi Todd, was ready for me with loaner car and was back home quickly. I appreciate the fact that your customer service is first class. More

My experience with Lexus was wonderful Susi really helped me feel like family and when over and beyond to help me with my car and understanding a few concerns but I’m very happy now Susi really helped me feel like family and when over and beyond to help me with my car and understanding a few concerns but I’m very happy now More