Flow Lexus of Winston-Salem

always eficient and professional Russ always has everything ready for us when we come. He is very courteous, friendly and efficient. They are thorough and take good care of our car Russ always has everything ready for us when we come. He is very courteous, friendly and efficient. They are thorough and take good care of our car. More

Outstanding! Russ is always knowledgeable and pleasant! The customer waiting area is clean and having cokes available is a nice touch. The outstanding service ke Russ is always knowledgeable and pleasant! The customer waiting area is clean and having cokes available is a nice touch. The outstanding service keeps me coming back. More

Flow Lexus of Winston Salem is a wonderful dealership! I've been a Lexus driver for the past seven years. They've always been professional and welcoming. They have excellent customer service and treat the I've been a Lexus driver for the past seven years. They've always been professional and welcoming. They have excellent customer service and treat their customers with respect and value. I will always be a Lexus driver becasue of my 1st experience with them in 2012. More

Super Service at Lexus of Winston Salem Ok...so who the heck wants to spend a couple of hours on a Saturday at the "car dealership" for a recall and a car wash...answer-no one. But, when yo Ok...so who the heck wants to spend a couple of hours on a Saturday at the "car dealership" for a recall and a car wash...answer-no one. But, when you are greeted with a one dynamic Susi Todd it's not so bad. Susi is always friendly and accomodating. She manages to talk business and friendly chit-chat all in the same conversation so one never feels like just another customer-how refreshing! I was in recently and Susi had to "handle" a most ungracious couple. She did so with what I believed to be professionalism and integrity (sticking up for a co-worker who himself was going beyond the call of customer service). As a Director of Operations of over 350 people, I say, "job well done Susi Todd!" Susan M. Banesse 2017 RX 350 More

great service friendly staff The staff take care of you in a timely manner and are friendly and willing to help you however they can. I highly recommended this service station. The staff take care of you in a timely manner and are friendly and willing to help you however they can. I highly recommended this service station. More

Service Great as always. Susi is very professional and always keeps me in the know. The same issue on my car has occurred 3x she went above and beyond Great as always. Susi is very professional and always keeps me in the know. The same issue on my car has occurred 3x she went above and beyond More

Love Susi Todd amazing consumer service associate Susi Todd always I live in Greensboro and commute to Winston-Salem for my service when I arrive at the last minute amazing consumer service associate Susi Todd always I live in Greensboro and commute to Winston-Salem for my service when I arrive at the last minute before closing due to my work schedule through the week I am never turned away More

75000 mile service Best dealership ever! Susi Todd anticipates everything needed and even tells me what is involved in the next scheduled service. She is the best I’ve Best dealership ever! Susi Todd anticipates everything needed and even tells me what is involved in the next scheduled service. She is the best I’ve ever dealt with. More

Nice respectful environment also good work I would recommend anyone who owns a Lexus to bring it here...wonderful employees and environment ...each time I ever came here I was treated really go I would recommend anyone who owns a Lexus to bring it here...wonderful employees and environment ...each time I ever came here I was treated really good...I enjoy owning a Lexus and dealing with employees of Flow Lexus of Winston Salem NC More

Re call Very pleased, happy with loaner car, glad to see Lexus filled car up with gas,service area very clean,Russ was outstanding as always happy with car wa Very pleased, happy with loaner car, glad to see Lexus filled car up with gas,service area very clean,Russ was outstanding as always happy with car wash More