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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

June 29, 2018

Great service, Great people, great cars. Rippy Cadillac has always given me a great experience with every Cadillac I have bought. Sales associate, Eric was most helpful. Love the Service Depa More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hartley, Allen Rippy Jr.
Jun 29, 2018 -

Flow Cadillac of Wilmington responded

Pat thank you for leaving a review. At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are a family owned dealership and our friendly sales and service staff aim to treat all of our customers like they are part of our family. We greatly appreciate your repeated business and look forward to working with you again soon! Enjoy your new Cadillac!

June 01, 2018

Good place and good person to work with Ben made the effort to reach out to me after I passed on another car Rippy was selling. He told me a slightly different Cadillac had just came in and More

by Tomcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sheca, Ben Howell
Jun 01, 2018 -

Flow Cadillac of Wilmington responded

Tom thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. If being Wilmington's oldest family owned dealership has taught us anything it's to value the relationships we have with our customers. Our job is help you find a car, not sell you one. We're glad we were able to find the perfect vehicle for you and hope you love it! We greatly appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

May 23, 2018

Great Experience I worked with Ben Howell to purchase my wife a Cadillac Escalade ESV. I found the vehicle on cars.com sitting on the Rippy Car Lot. Mr. Howell was v More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
May 24, 2018 -

Flow Cadillac of Wilmington responded

John thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Part of the reason we've been in business for 72 years is we believe in treating all of our customers like family. We want to make sure your experience is enjoyable and love forming relationships with our customers. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new Escalade!

May 22, 2018

Justin Bass is the man . He went to bat for me and worked hard to get me a great deal.Same with Alan Rippy. Highly recommended More

by Waters1701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass
May 23, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Part of the reason we've been in business for 72 years is that we treat all of our customers like family. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

May 13, 2018

Always An Outstanding Experience Having purchased several vehicles from Rippy Cadillac over the past several years I have always had an outstanding experience with each. It’s the peop More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass,Kyle Malkin
May 15, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. We are the oldest family owned dealership in Wilmington and a big part of that is because we treat our customers like family. We always provide a no pressure sales environment and our knowledgeable sales team will help you purchase the perfect vehicle for YOU. We greatly appreciate your repeated business and are happy to have you as part of our Rippy Cadillac family. Thanks again and enjoy your new vehicle! We'll look forward to assisting you again on your next purchase.

April 25, 2018

Escalade Owner My 3rd purchase from Rippy Cadillac. My Sales Partner, Justin Bass, made this purchase seemless, as always. Every aspect of the purchase experience wa More

by XTS Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass
Apr 25, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We are Wilmington's oldest family owned dealership partly because we treat all of our customers like they are family and we are thrilled to have you as part of our family! We greatly appreciate your repeated business and look forward to continuing to help you with all of your vehicle needs. Thanks again and enjoy your new Cadillac!

April 13, 2018

Outstanding!! Cadillac referred us to several Major Cadillac Dealers in NC. Contacted them all with what I was looking for and received best offers from all of th More

by mmgifts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Jerry Todd Sr.
Apr 16, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're thrilled to hear about your experience. Our friendly sales staff aims to treat our customers like family and always offers the best price available. We appreciate your business and look forward to helping you again on your next purchase. Thanks again and enjoy your new car!

April 01, 2018

Enjoyable Experience Ben Howell was a pleasure to work with. Responsive to all questions. Takes all the time necessary to ensure that the customer is comfortable with th More

by baltoboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
May 15, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our friendly sales staff has gone through rigorous training so they can answer all of your questions about any of the vehicles on our lot. Thanks again and enjoy your new vehicle! We look forward to assisting you on your next purchase.

March 27, 2018

2018 XT5 Leasing Experience My wife and I recently leased a new XT5 from Rippy Cadillac. It was the first time that we leased a new vehicle and were unfamiliar with the process. More

by Sew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Eric Hartley
Mar 28, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our knowledgeable salesmen have decades of experience and are happy to answer any questions about incentives, features and more. We greatly appreciate your business and look forward to working with you again in the future! Enjoy your new XT5!

March 20, 2018

Service asked for not performed. Ask for window washers be filled, Yes, Mam. That is part of the Cadillac 10 point service. Came home, turned car on and “Washer fluid low, fill with More

by Vicki
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher
Mar 21, 2018 -

Flow Cadillac of Wilmington responded

Vicki, we are sorry to hear about your experience and apologize for forgetting to refill your washer fluid during your service. We believe your door shorted out due to water being inside the rear passenger door handle which you mentioned in another post. Yesterday we had already ordered a replacement part for your door so maybe there was a slight miscommunication. We are happy to hear that you enjoyed your first service and hope we can re-earn your business in the future. Again we apologize for forgetting to refill your washer fluid. At Rippy's delivering excellent customer service is our #1 goal!

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