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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

December 02, 2018

First time Cadillac buyer Purchasing a new vehicle from Rippy Cadillac was an unexpected pleasure. My wife and I were looking for a vehicle with some features not commonly fou More

by Satisfied First Time Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen
Dec 03, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our dedicated sales reps have decades of experience and are well versed in all of Cadillac's features and incentives. We are also here to help you purchase the perfect vehicle for you, not sell you one. We appreciate the review and look forward to helping you with your next vehicle purchase. Thanks again and enjoy your new Cadillac!

November 20, 2018

Five Time buyer My most recent purchase was yesterday. They did everything they could to make me a happy buyer. The service and staff are wonderful. Because they are More

by BeckyWilmington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Todd Sr., Allen Rippy Jr., Doug Griffen
Nov 20, 2018 -

Flow Cadillac of Wilmington responded

Becky thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are a family owned and operated dealership and we believe all of our customers are part of that family. We greatly appreciate your repeated business and look forward to helping you again with your next purchase. Thanks again and enjoy your new car!

November 10, 2018

Easiest buying experience Ben Howell my salesperson and the entire Rippy team made the purchase of my XT5 very effortless and at the best possible price. HIGHLY RECOMMENDED. More

by Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Jerry Todd Sr.
Nov 12, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We understand that sometimes purchasing a new vehicle can be confusing but our veteran sales team is here to guide you through every step of the process. We appreciate your business and look forward to working with you on your next vehicle purchase. Thanks again and enjoy your new Cadillac XT5!

November 05, 2018

Wonderful Sales & Service Ben went above and beyond helping me turn in two Cadillac leases, and leasing a new XT5. Thank you so much for all you're time and patience! More

by ChelNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Nov 05, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Purchasing or leasing a vehicle can be a confusing process with the constantly changing programs and incentives but our sales team is highly trained and happy to help with whatever you want. We appreciate your repeated business and look forward to working with you again on your next vehicle. Enjoy your new XT5!

October 26, 2018

Always a Great Rippy Experience Originally stopped in for a scheduled service appointment and naturally wondered around the showroom and the outside lot as always. We’ll “always” ult More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Kyle Malkin
Oct 29, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe in treating our customers like they are part of that family. We always offer a no pressure environment and our prices are the best in town. We greatly appreciate your business and look forward to working with you on your next purchase and continuing to assist you in our service department. Enjoy your new vehicle!

October 21, 2018

Repeat customer Joe at Rippy provided us with another easy car buying experience. (We purchased my husband’s car there 2 years ago). Thank you for the honest human co More

by Shan116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass
Oct 22, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys our #1 goal is to deliver exceptional customer service and we're happy to hear about your experience. We believe in providing a no pressure environment at the dealership and are honest and open with our customers. Our sales team is here to help you buy a car, not sell you one. We greatly appreciate your repeated business and we look forward to helping you again with your next purchase. Thank and enjoy your new car!

July 31, 2018

Very Good Experience I would not consider myself a writer of reviews, usually don't take the time. But I must say that my experience with working with Rippy and especiall More

by Woodyrh12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass,Todd Rogers
Jul 31, 2018 -

Flow Cadillac of Wilmington responded

Woody thank you for leaving a review, we appreciate you taking the time to write one. At Rippys our #1 goal is to deliver exceptional customer service and we're happy to hear about your experience. Our friendly staff has decades of experience and can answer any questions you have. We greatly appreciate your business and look forward to working with you again in the future. Thanks and enjoy your new vehicle!

July 29, 2018

Never thought I would buy a Cadillac When I arrived I told the salesman Todd that he was one of four stops l way going to make today to purchase a car never made it to my other stops on m More

by Vndann
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Jerry Todd Sr., Todd Rogers
Jul 30, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our knowledgeable sales staff can go over all the ins and outs and benefits of owning a Cadillac. On top of that we offer a friendly service and great prices which make shopping anywhere else for a vehicle a mistake. We appreciate you business and look forward to working with you again in the future. Thanks and enjoy your new Cadillac!

July 23, 2018

Exceptional sales experience Eric Hartley was a pleasure to work with. Never any pressure. I took the 2018 CT6 home for the weekend. I let 2 weeks pass. I then knew I had to have More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hartley
Jul 24, 2018 -

Flow Cadillac of Wilmington responded

Kevin thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our knowledgeable and friendly sales staff always offers a no pressure environment hear at the dealership. We don't want to sell you a car, we want to help you buy one! We appreciate your business and look forward to helping you in the future with your next Cadillac purchase. Thanks again and enjoy your new CT6!

June 30, 2018

Exceptional Dealership As always, exceptional service from Justin Bass and Rippy Cadillac. Due to severe back issues, I had to trade my 2018 Escalade for an XT5. Justin made More

by XTS Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Allen Rippy Jr.
Jul 02, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are Wilmington's oldest family owned dealership and are proud to have helped the community find great vehicles at unbeatable prices for over 70 years. This longevity has come because our customers are part of our family and we treat them as such. We greatly appreciate your repeated business and look forward to working with you again soon. Thanks and enjoy your new XT5!

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