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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

March 13, 2018

Car purchase We bought a Cadillac SRX from Eric Hartley at Rippy and it was an amazing experience. Eric was profession, knowledgeable and very enjoyable with whic More

by Kendra Lewis
Recommend Dealer
Yes
Employees Worked With
Eric Hartley
Mar 13, 2018 -

Flow Cadillac of Wilmington responded

Kendra thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our sales reps have decades of experience and always go out of their way to help our customers. Our dealership has been family owned for over 70 years and we believe in treating every customer like part of that family. We appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new SRX!

March 01, 2018

Salesman! Ben Howell was my salesman and was the most helpful, professional, personable and all around best salesman I have ever had!! There is no doubt I will More

by Candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Wayne Todd Jr., Ben Howell
Mar 02, 2018 -

Flow Cadillac of Wilmington responded

Candy thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We are a family owned business and believe our customers are also part of that family. We always offer friendly and professional service with a smile. We appreciate your business and look forward to working with you again on your next purchase! We also love recommendations and would be thrilled to help anybody you send our way. Thanks again and enjoy your new vehicle!

February 17, 2018

Very good loved working with Ben could not mor knowledgeable My husband and I believe in giving credit to the deserving people and we fill like we got the best from Ben Howell that we met him 2/2/18 More

by W26W26W26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Feb 19, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Part of the reason we've been around for over 70 years is our dedicated and knowledgeable staff believes in treating our customers like family. We greatly appreciate your business and look forward to working with you again in the future.

December 29, 2017

Great Experience Very professional, knowledgeable, and courteous. Were not high pressure at all , listened to my needs and did what it took to find me the right vehic More

by Gone fishing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Markie,Mike Bassano,Sheca Furlow
Jan 02, 2018 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We want to help all of our customers buy a vehicle, not sell them one, which is why we always offer a no pressure sales environment. Our experienced sales team offers up friendly service and is here to help you with any questions you may have. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

December 27, 2017

Escalade Start to finish professional. Traded in a Yukon. Bought 7 vehicles from Bob King, same sales guy, said he was too busy to update me on the vehicle I More

by Rmccarth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Dec 27, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Being a family owned business for over 70 years has taught us the importance of treating our customers courteously and with respect. We hope that after purchasing a vehicle here you will become a customer for life and we promise to always give you the time of day. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new Escalade!

December 11, 2017

Kind, compassionate, amazing Vic and the entire team were fantastic. I explained my challenges to Mr. Markie and he put me at ease, and explained my options without the “car sales More

by Why123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Markie, Michael Bassano
Dec 12, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's our #1 goal is to deliver excellent customer service and we're glad to hear about your experience. We take great pride in helping our local community and always offer a no pressure environment here at the dealership. We want to help our customers purchase a vehicle, not sell them one. We appreciate your business and look forward to working with you again in the future. Thanks and enjoy your new car!

December 06, 2017

Exceptional Experience I purchased my Cadillac from Michael at Rippy because he took the time to make sure I received all of the incentives, all of the promotions, includi More

by LoriM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Michael Bassano
Dec 06, 2017 -

Flow Cadillac of Wilmington responded

Lori thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our knowledgeable sales staff always strives to go above and beyond and we promise a no pressure buying experience. We also work extremely hard to make sure our customers the best deal possible. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

November 25, 2017

Great experience This was a smooth buying experience. Once I gave my info there was not a lot of back & forth, they knew what I could do and they went to work. A day l More

by Chris Kinlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert Temoney
Nov 27, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. A smooth, no pressure buying environment is something we pride ourselves on. We appreciate your business and look forward to working with you again in the future. Enjoy your new truck!

November 21, 2017

Always a Confortable Purchase Since relocating to the Wilmington ive purchased vehicles from Rippy’s. I’ve found that the entire Rippy Team clearly has something special to offer More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Malkin, Justin Bass and Chelsea Ruan
Nov 22, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. Our friendly service and sales staff greet all of our customers with a smile and are also extremely knowledgeable. Building relationships with our customers is important to us and we always offer a no pressure atmosphere. We appreciate your business and look forward to continuing to work with you in the future. Thanks again!

November 18, 2017

Complaint resolved Rippy has been servicing our Cadillacs since we moved to NC 4 years ago. Always top notch professional service. We had a possible warranty issue that More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Nov 21, 2017 -

Flow Cadillac of Wilmington responded

Ron thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. We have appreciated working with you throughout the years and are glad that we were able contact Cadillac on your behalf to get your vehicle covered under warranty. Thanks again and we look forward to your continued business.

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