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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

October 23, 2017

HUGE SHOUT OUT TO RIPPY CADILLAC! Always very friendly; fast and diligent. They always let you know what's going on, if it is taking a little longer than expected. Very flexible on s More

by DCRAIGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BEN HOWELL SOLD ME THIS 2016 SRX (MY 3RD ONE) & HE WAS ALSO AWESOME , Jerry Wayne Todd Jr.
Oct 24, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our friendly and knowledgeable staff has been helping our customers and treating them like family for over 70 years. We value creating relationships with our customers and appreciate your repeated business. Enjoy your SRX and we look forward to helping you again on your next purchase.

October 12, 2017

Incredibly bad service department Our SRX had a transmission issue while we were on vacation. We had to rent a car to get home and after almost a month were told the car was fixed. On More

by Michael Bodrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Wayne Todd Jr.
Oct 18, 2017 -

Flow Cadillac of Wilmington responded

Michael we are sorry to hear about the issue you had when you returned home however this had nothing to do with the transmission or the work performed at our dealership. When you took your vehicle to us the codes showed that there was an issue with your transmission. We wound up fixing your clutch plate and noticed the 1, 2, 3, and 4 clutch pistons were leaking which we also fixed. The work performed at your local dealership was replacing the cam shaft position sensor actuator and front differential drive pinion gear. We'd be more then happy to speak with you and explain the difference between the jobs performed on your SRX. We would like to stress again though that both of the issue you experienced after leaving our dealership had nothing to do with the transmission or the work we performed. Thank you.

October 05, 2017

Incredibly helpful Ben helped my mother with a new lease, finding several incentives that made the price attractive and took care of the last 4 payments. He even bro More

by Cbh333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Oct 05, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We are the oldest family owned and operated dealership in Wilmington and have been in business for over 70 years because we treat all of our customers like family. That means we enjoy going the extra mile for our customers which include things like personal home deliveries. We appreciate your business and look forward to working with again soon. Thanks and enjoy your new car!

October 04, 2017

Always a great experience Everyone else was knowledgeable and pleasant to work with. We have always had a very good experience. This time was no exception . Will definitely ke More

by dave b+
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Oct 04, 2017 -

Flow Cadillac of Wilmington responded

Dave thank you for leaving a review. At Rippy's our #1 goal is to deliver excellent customer service and we're happy to hear about your experience. Our knowledgeable and friendly sales staff have decades of experience and always offer a no pressure environment here at the dealership. We appreciate your repeated business and look forward to working with again soon. Thanks and enjoy your new vehicle!

September 26, 2017

Great place We enjoyed our experience at Rippy Cadillac. Jordan Carden was so kind and very knowledgeable. He took his time with us and showed several possible ch More

by Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carden
Sep 27, 2017 -

Flow Cadillac of Wilmington responded

Buck, thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We're proud to always offer a no pressure sales environment and our knowledgeable salesmen can help answer any questions you might have. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

Sep 27, 2017 -

Flow Cadillac of Wilmington responded

Buck, thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We're proud to always offer a no pressure sales environment and our knowledgeable salesmen can help answer any questions you might have. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new car!

September 14, 2017

Comfortable, fun and pleasing auto buying experience. - Nice Dealership -- clean environment. - Professional, Courteous and Knowledgeable staff; buyers feel special when interacting with Rippy st More

by tyjo04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hartley, Allen Rippy Jr., Frank Campisano
Sep 15, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We've been in business for over 70 years because we put our customers first and treat everyone like family. We appreciate your business and look forward to working with you again in the future.

September 08, 2017

Great experience. No car sales pressure Purchased 🚗. Good deal. Vehicle clean. Salesman excellent. Warranty. Great. Salesman was sensitive to your budget and time Didn't take all day to More

by Bluryder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Sep 11, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We understand the vehicle buying process can be time consuming so we try to make it as quick and easy as possible and always offer a no pressure environment. On top of that we also have an expansive selection of vehicles with great prices which are the lowest around. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

September 03, 2017

The staff were wonderful !! The staff was great to work with. The service was amazing. Chelsea took great care of my needs for my Cadillac. Doug Griffen was pleasant during my pu More

by gingermygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea from service, Doug Griffen
Sep 05, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. We are a family owned and operated dealership which has been helping our community for over 70 years and we've always had the same goal, treat our customers like family. We appreciate you business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

September 01, 2017

Excellent !!! I trade trucks frequently and have dealt with about ten different car dealers. There has been quite a few great dealers with great service , but after More

by BigDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jones,Mike Bassano
Sep 05, 2017 -

Flow Cadillac of Wilmington responded

Dave thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership which has been helping our community for over 70 years and we've always had the same goal, treat our customers like family. We appreciate you business and look forward to working with you in the future. Thanks again and enjoy your new truck!

August 30, 2017

Buying my new car I recently purchased a 2015 Chrysler s200 from Todd Rogers who made buying my car very easy. I have bad credit and Todd found me financing immediately More

by Mary Diemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rogers,Brian Jones
Sep 01, 2017 -

Flow Cadillac of Wilmington responded

Mary thank you for leaving a review. At Rippy's our #1 goal is to deliver excellent customer service and we're happy to hear about your experience. We are proud to provide a friendly and no pressure buying environment at the dealership. Being family owned and operated for over 70 years has taught us a thing or two about treating all our customers with respect. That experience has also allowed us to form great relationships with lenders and we can often get our customers approved when other can't. We appreciate your business and look forward to helping you in the future. Thanks again and enjoy your new car!

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