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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

August 28, 2017

Outstanding Rippy dealership is an outstanding dealership that I was very impressed with, the service myself and my wife received from the moment we arrived at yo More

by BADBOYZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jones
Aug 28, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Part of that great customer service is through providing a friendly, no pressure atmosphere at the dealership. We treat all of customers like family and will be happy to work with anybody you send our way. We also have a full line of pre-owned vehicles on top of our collection of Cadillacs so if you know of anybody looking, we'd be happy to help. In addition we have a referral program that pays every former customer who sends someone who purchases a vehicle from us. Just make sure they let us know you sent them! We appreciate your business and look forward to working with you on your next purchase. Thanks again and enjoy your new vehicle!

August 26, 2017

New SUV Great XT5 and a great experience in buying from Eric and Jerry as well as their staff at Rippy. My second car from Rippy and will certainly be back. More

by spb-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hartley
Aug 28, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. Our friendly sales staff always aim to treat our customers like family and offer a no pressure environment. Building relationships with our customers is also something we value and we greatly appreciate your repeated business. We look forward to helping you again on your next vehicle purchase. Thanks and enjoy your new XT5!

August 24, 2017

First time buyer made simple! Just left Rippy last night, with a beautiful Volkswagen Jetta! No hard sale, no gimmicks! A real "family of employees", all truly working together to More

by weshudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass
Aug 24, 2017 -

Flow Cadillac of Wilmington responded

Wes thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. One of the reasons we are Wilmington's oldest family owned and operated dealership is our knowledgeable and friendly staff. We promise to always be honest and upfront and offer a no pressure sales environment. Our finance team also has established great relationships with our lenders over the years and can often get our customers approved when others can't. We appreciate your business and look forward to working with you again soon. Thanks again and enjoy your new car!

August 17, 2017

Amazing Customer Service Experience My experience with Rippy Cadillac has been amazing, great communication, listening for our needs, responding promptly, very professional and knowledge More

by Williams, Mike & Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Allen Rippy Jr., Kyle Malkin
Aug 18, 2017 -

Flow Cadillac of Wilmington responded

Williams, Mike & Debbie thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Our knowledgeable salesmen have years of experience, are happy to answer any questions you may have and we always offer a friendly, no pressure sales environment. We appreciate your business and look forward to working with you again soon. Thanks again and enjoy your new vehicle!

August 13, 2017

Wonderful! I took my car in for a problem and they checked it and did not charge me anything. They are always nice and helpful. What smart business people. Th More

by gdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
Aug 16, 2017 -

Flow Cadillac of Wilmington responded

Gary thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and we believe our customers are part of that family. We appreciate your business and look forward to working with you in the future. Thanks again!

August 12, 2017

My purchase experience. I waited 30 days to write this as I wanted to see if there was anythIng that I needed to add to add to my comments. Todd Rogers helped us with our pu More

by Mary and Chuck Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rogers,Brian Jones,Mike Bassano
Aug 15, 2017 -

Flow Cadillac of Wilmington responded

Mary and Chuck Mack thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 priority and we're happy to hear about your experience. At Rippy's we are a family owned and operated dealership and we believe in treating our customers just like they are part of our family. That mentality has kept us in business for over 70 years and that has helped us form great relationships the two dozen plus banks and credit unions we work with which allows us to get deals done when others often can't. We offer a no pressure sales environment and promise to always work hard for our customers. We appreciate your business and look forward to working with you again on your next purchase. Thanks again and enjoy your new vehicle!

August 09, 2017

Amazing Dealership!! Our experience with Rippy Auto World is always the greatest! They treat you like family and that is the reason that we have now purchased 2 vehicles f More

by Neesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Covas
Aug 11, 2017 -

Flow Cadillac of Wilmington responded

Neesha thank you for leaving a review! At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. Being a family owned dealership we understand the importance of being honest with our customers and treating them kindly and with respect. Building relationships is something we strive for and we greatly appreciate your repeated business! Thanks again and enjoy your new vehicle. We look forward to working with you on your next purchase!

August 05, 2017

RIPPY DELIVERED! We considered a wide range of Cadillac dealers in searching for our 2017 Escalade. Rippy Cadillac was our preference as it was highly recommended by More

by Caddyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Aug 08, 2017 -

Flow Cadillac of Wilmington responded

Robert thank you for leaving a review! At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experience. Because we are a family owned dealership building relationships with our customers is an important value to us and one of the reasons we suspect your neighbors in Ocean Isle recommended us! We also have a referral program should you send us any customers who purchase a vehicle. On top of providing great customer service though we also want to make sure our customers are getting a good deal and leave here excited about there purchase and experience. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new Escalade!

August 04, 2017

4th Purchase from Rippy This is my 4th new car purchase from Rippy. I couldn't ask for better service. Ben Howell is a pleasure and goes out of his way to make sure I'm hap More

by XT5 Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Frank Campisano
Aug 08, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review and for your repeated business! At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. Because we are a family owned dealership building relationships with our customers is an important value to us and it sounds like Ben has done a great job! Our friendly sales reps are happy to assist our customers in any way possible and we always offer a no pressure environment here at the dealership. We appreciate your repeated business and look forward to working with you in the future. Thanks again and enjoy your new XT5!

July 20, 2017

Happy customer once again! Happy to say that it doesn't get any better than having Ben Howell as your car salesman. He's as patient as they come. I have bought all three of my More

by Cadigirl17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Jul 21, 2017 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippy's delivering excellent customer service is our #1 goal and we're happy to hear about your experiences. Since we are a family owned dealership we greatly value building relationships with our customers and are thrilled to hear about your repeated business. We always promise to provide no pressure and our friendly staff can help can you throughout every step of the process. We appreciate your repeated business and look forward to working with you again soon. Thanks and enjoy your new Cadillac!

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