Flow Cadillac of Wilmington
Wilmington, NC
By Type
321 Reviews of Flow Cadillac of Wilmington
Outstanding Rippy dealership is an outstanding dealership that I was very impressed with, the service myself and my wife received from the moment we arrived at yo Rippy dealership is an outstanding dealership that I was very impressed with, the service myself and my wife received from the moment we arrived at your dealership to the time we left. The staff was very professional and polite not pushy in trying to sell you a vehicle and we find that very helpful, buying a vehicle it self can be stressful enough without someone pressuring you on a vehicle to purchase to later realize it was not for you, but your staff did not do that so I want to say thank you for that. Between myself and my wife we have owned three Cadillacs and with expirence we have received from your dealership looks like we will continue buying from your dealership and we will recommend our friends who are in the market in purchasing a Cadi to your dealership. I would also like to extend my thanks to an outstanding job of assisting us on choosing the right Cadillac we purchased from your sales person Eric Hartley. With employees like Mr. Hartley myself and my wife realize that your dealership is one outstanding dealership so again I would like to thank you for the great experience myself and my wife received from your dealership. More
New SUV Great XT5 and a great experience in buying from Eric and Jerry as well as their staff at Rippy. My second car from Rippy and will certainly be back. Great XT5 and a great experience in buying from Eric and Jerry as well as their staff at Rippy. My second car from Rippy and will certainly be back. More
First time buyer made simple! Just left Rippy last night, with a beautiful Volkswagen Jetta! No hard sale, no gimmicks! A real "family of employees", all truly working together to Just left Rippy last night, with a beautiful Volkswagen Jetta! No hard sale, no gimmicks! A real "family of employees", all truly working together to be sure we got the car we came for! Thank you Justin Bass for your professionalism ! Thank you "Magic credit dude" for finding a bank who would finance someone with no credit! Thank you Team Rippy! Wes Hudson More
Amazing Customer Service Experience My experience with Rippy Cadillac has been amazing, great communication, listening for our needs, responding promptly, very professional and knowledge My experience with Rippy Cadillac has been amazing, great communication, listening for our needs, responding promptly, very professional and knowledgeable. Thanks to Justin Bass, Kyle and Allen Rippy for the ultimate customer service experience! More
Wonderful! I took my car in for a problem and they checked it and did not charge me anything. They are always nice and helpful. What smart business people. Th I took my car in for a problem and they checked it and did not charge me anything. They are always nice and helpful. What smart business people. They had every right and should have charged me. Today, when nothing is free, my car check up was!. Wow! Gary Ochs. More
My purchase experience. I waited 30 days to write this as I wanted to see if there was anythIng that I needed to add to add to my comments. Todd Rogers helped us with our pu I waited 30 days to write this as I wanted to see if there was anythIng that I needed to add to add to my comments. Todd Rogers helped us with our purchase. I had been turned down by several other dealerships as we had recently had some health issues that left our former good credit in shambles. But, we really needed a vehicle to carry our service dog. I was pretty exhausted by the rejections at other dealerships and really felt that trying Rippy would be just another let down...but, Todd kept calling and finally convinced us to come in...there was a recent trade that would be just the right thing and Todd, along with Mike and Brian, really worked hard to get someone to finance us. It had to have been an exhausting effort because we had been turned down already by most everyone....but Rippy still believed in us, in our history, and wanted to support us if they could find away. I was shocked when they came back with an option, and we bought the car. We were very pleased with our purchase and our warrantee. Todd, Mike and Brian could have treated us like everyone else had, but we felt respected and well cared for in what could have been another embarrassing and hurtful rejection...so...we are sold truly on Rippy...we will tell all of our friends and neighbors and anyone else that we know is looking for a car. When we are ready for a trade and in a better spot financially, we will come back for a new Cadillac. Weve always been BMW and Toyota new car buyers in the past but we think we will stay with Rippy from now on! It makes a big difference when you are treated well and sales folks genuinely seem to try to help you, in spite of diversity. Thanks, Todd, Mike and Brian, (You guys all deserve a raise!) More
Amazing Dealership!! Our experience with Rippy Auto World is always the greatest! They treat you like family and that is the reason that we have now purchased 2 vehicles f Our experience with Rippy Auto World is always the greatest! They treat you like family and that is the reason that we have now purchased 2 vehicles from them. The entire team is kind and stay true to their word. Every person from the sale team to the service team is amazing! Our new vehicle is fantastic and our experience was top notch! Thank you to the entire Rippy team for making buying a vehicle a happy experience!! We will be back!!! More
RIPPY DELIVERED! We considered a wide range of Cadillac dealers in searching for our 2017 Escalade. Rippy Cadillac was our preference as it was highly recommended by We considered a wide range of Cadillac dealers in searching for our 2017 Escalade. Rippy Cadillac was our preference as it was highly recommended by neighbors in Ocean Isle Beach. Still, we were interested in the best deal. Rippy and Ben Howell went all out to present the ideal vehicle and a very competitive deal. Ben was creative and resourceful in responding rapidly with a terrific offering. Kyle Malkin put the finishing touches on it to get the deal done. We were very pleased with the professionalism and courteous attention we received. They were a pleasure to deal with and the purchase process was extremely efficient. We highly recommend Rippy and these gentlemen. We will be back. More
4th Purchase from Rippy This is my 4th new car purchase from Rippy. I couldn't ask for better service. Ben Howell is a pleasure and goes out of his way to make sure I'm hap This is my 4th new car purchase from Rippy. I couldn't ask for better service. Ben Howell is a pleasure and goes out of his way to make sure I'm happy. The fact that I drive over an hour to deal with Ben and Rippy should give some indication of the level of service. I don't give out 5 star ratings lightly. More
Happy customer once again! Happy to say that it doesn't get any better than having Ben Howell as your car salesman. He's as patient as they come. I have bought all three of my Happy to say that it doesn't get any better than having Ben Howell as your car salesman. He's as patient as they come. I have bought all three of my Cadillacs through him. Ben takes customer service to a whole new level. thank you Ben. True Cadillac girl here... More