Five Star Subaru of Grapevine - Service Center

Quite pleased. Service was very friendly, polite, and empathetic. Accurately estimated the work time and came under the price estimate. I like this place. Service was very friendly, polite, and empathetic. Accurately estimated the work time and came under the price estimate. I like this place. More

I offend hear from friends of their dealership experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru. My experience has been one of NO DRAMA! Everything's is great, from beginning to end. More

Exceptionally clean and convenient location, with no appointment required for Express Service. Michael, my service advisor, was personably professional and kept me informed and delivered in less time t appointment required for Express Service. Michael, my service advisor, was personably professional and kept me informed and delivered in less time than estimated. Well appointed, comfortable, quiet waiting area, complete with complimentary beverages and snacks. More

Very grateful. Mike Ohanesian is always so helpful. Can’t say enough good things!! Went in with no appt. Son had more miles on his Crosstrek than I realized so was Mike Ohanesian is always so helpful. Can’t say enough good things!! Went in with no appt. Son had more miles on his Crosstrek than I realized so was well past 72,000 mile service. Actually got me in and out while I waited. Thank you. More

As always, this dealership offers high quality service. From my sales rep, Ron Singulari, 6 months ago. To my service advisor Jose today. Service is extraordinary. They go above and beyond to make sure t From my sales rep, Ron Singulari, 6 months ago. To my service advisor Jose today. Service is extraordinary. They go above and beyond to make sure that customers feel like family. Five star service for sure! More

Five Star Subaru is polite and efficient in their service. The service advisors are very knowledgeable. service. The service advisors are very knowledgeable. More

A great organization. Everyone I have had the opportunity to speak with has been very nice and helpful. I am a very happy and satisfied customer and would recommend your Everyone I have had the opportunity to speak with has been very nice and helpful. I am a very happy and satisfied customer and would recommend your dealership to anyone. Thanks again. More

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

10/10 would definitely recommend! Courteous, efficient and pleasant. Glad they could get it done so fast! Courteous, efficient and pleasant. Glad they could get it done so fast! More

Great customer service, especially service advisor, Johnny Taylor. Though it is some times ,to get someone to meet you when you drive up. Johnny Taylor. Though it is some times ,to get someone to meet you when you drive up. More