Five Star Subaru of Grapevine - Service Center

A bad battery left us stranded. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. The dealership was quick to send someone out to jump start us, and replaced the battery once we took the vehicle to the service department. More

Dropped car off with no appointment with Colin Housknecht who is the Service Advisor. I explained the issues and the service I needed done. He got right on it and I got a call later that day car was ready. I who is the Service Advisor. I explained the issues and the service I needed done. He got right on it and I got a call later that day car was ready. I have always been pleased with The Five Star Subaru service department. Great job!! More

Easy to deal with. Made appointment same day . Took care of routine maintenance in timely manner. Also looked at another issue I had . Took care of it immediately . Was Made appointment same day . Took care of routine maintenance in timely manner. Also looked at another issue I had . Took care of it immediately . Washed car and I was on my way More

Service reps were very attentive and communicated during the whole process.. i look forward to my next visit. the whole process.. i look forward to my next visit. More

Always top notch service. Super clean dealership. Very busy service department, allow for a little extra time. Super clean dealership. Very busy service department, allow for a little extra time. More

All around excellent experience. Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed More

The are professional, courteous, and efficient. Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! More

Matt was friendly, caring and properly communicative with me. He explained the process thoroughly so I knew what to expect me. He explained the process thoroughly so I knew what to expect More

Very nice waiting area, coffee machine, snacks (mostly healthy), and restrooms. Charging station for all kinds of cell phones. healthy), and restrooms. Charging station for all kinds of cell phones. More

Great communication and feedback. Very upfront the entire time and highly recommend them and will go back. Very upfront the entire time and highly recommend them and will go back. More