Five Star Subaru of Grapevine - Service Center

I purchased my Ascent from a different dealership that’s far from my home, but I went to the Grapevine Sam Pack 5 Star Subaru for my first maintenance. It was a great experience and much better than my buyi far from my home, but I went to the Grapevine Sam Pack 5 Star Subaru for my first maintenance. It was a great experience and much better than my buying experience at the other dealership where I purchased. Kyle and Deion were especially helpful! More

The customer service is simply unmatched! Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was pric Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was priceless! This is my last dealership, no need to look further because they are "Top Notch!" Kenny was my sales person, I visited him while picking up my car for service. He remembered me and reminded me that he is always available for questions. The customer service is remarkable in everyway! More

The people who work at Five Star Subaru are always knowledgeable, helpful and friendly. The service I've gotten at other dealerships for previous cars I've owned can't even compare to Five Star. knowledgeable, helpful and friendly. The service I've gotten at other dealerships for previous cars I've owned can't even compare to Five Star. More

Jose was very attentive and professional all the way …made it easy and convenient to pay for extra services, very likable fellow. …made it easy and convenient to pay for extra services, very likable fellow. More

Awesome! Professional! Friendly!! Outstanding service always!! Highly recommend Five Star Subaru of Grapevine! Today is our Subaru’s 5th birthday 😊 Professional! Friendly!! Outstanding service always!! Highly recommend Five Star Subaru of Grapevine! Today is our Subaru’s 5th birthday 😊 More

Nice people- pretty quick- Antonio answered all my questions & stayed in communication. Only “complaint” would be battery price was way high & what I’d call “unreasonable”. - everything else was as e questions & stayed in communication. Only “complaint” would be battery price was way high & what I’d call “unreasonable”. - everything else was as expected & reasonable- oil change/cabin filter/air filter/tire rotation. More

Everything was very good from setting up the appointment to the intake to the exit. Just a good experience to the intake to the exit. Just a good experience More

The staff was friendly and helpful during the entire process, always engaging with the customers. process, always engaging with the customers. More

Very prompt and responsive and got exactly what I wanted. Will return due to their excellent service. Will return due to their excellent service. More

Always satisfied when I need to take my vehicle to Five Star Subaru of Grapevine. Professional and courtesy employees. Star Subaru of Grapevine. Professional and courtesy employees. More