Five Star Subaru of Grapevine - Service Center

Always have a good experience here. The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a sm The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a smooth process. And have an attractive customer friendly facility. More

Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediately. More

Attentive, on time, kept me well informed, out quickly. Did not feel like I was being oversold! Did not feel like I was being oversold! More

The service was as promised. Deion kept us well informed of the status of the service. Deion kept us well informed of the status of the service. More

Top notch service department. I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on eve I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on everything they could. They mentioned my vehicle needing brake pads and rotors resurfaced, but I told them I already had that scheduled to be done at the dealership I had just purchased my vehicle from less than a week before and that was all they mentioned. Even gave me a free car wash. Waiting room is fabulous, with a variety of comfortable seating and free snacks and drinks. Polite, smiling employees. Five stars for Five Star Subaru. More

I had a great experience today for my oil change and 18,000 mile checkup. I really liked the express checkout in the drive up area. The service was fast and my windshield wipers were replaced with my wa 18,000 mile checkup. I really liked the express checkout in the drive up area. The service was fast and my windshield wipers were replaced with my warranty. Jayson was very nice and polite and willing to answer any questions I had. Best experience so far at this dealership! More

Everything went well as scheduled. They were very nice and helpful, it was very much appreciated. They were very nice and helpful, it was very much appreciated. More

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. Friendly service and kind people make the experience wonderful. More

I have had very good experiences with Five Star Subaru. I set up an appointment with a loaner car which they will provide. They are efficient and the work is done right. Lauren did a great job of keepi I set up an appointment with a loaner car which they will provide. They are efficient and the work is done right. Lauren did a great job of keeping me updated and providing several options on things to do with the vehicle. We also had our vehicle detailed there and they did an amazing job! Looks like a new car!! More

Jose was very knowledgeable and professional and the tech did a great job of diagnosing and repairing my car. Jason was great also. did a great job of diagnosing and repairing my car. Jason was great also. More