Five Star Subaru of Grapevine - Service Center
Grapevine, TX
937 Reviews of Five Star Subaru of Grapevine - Service Center
Mike, my service advisor, did an outstanding job dealing with my car and I am happy and relieved with the outcome. However, I do not have a get deal of trust concerning the maintenance checks especially the with my car and I am happy and relieved with the outcome. However, I do not have a get deal of trust concerning the maintenance checks especially the one done at 90000 miles. And charging $199 per hour for labor…WOW! More
I’m very happy with my 1st service, Jason was polite and respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really car respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really care for their customers. More
Their customer service representative took personal responsibility to see that my Forester's service was excellent. responsibility to see that my Forester's service was excellent. More
Great visit. Mike was awesome. Quicker completion than expected. Having a loaner was a bonus Mike was awesome. Quicker completion than expected. Having a loaner was a bonus More
This was one of the best experiences I have had servicing my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manne my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manner. They were also very reasonable with the cost which I greatly appreciate. I would highly recommend this dealership for your car service needs. More
Received very good service communication was excellent. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. More
This employee really goes above and beyond to help a customer. You’re lucky if you encounter her and her manager Jason. customer. You’re lucky if you encounter her and her manager Jason. More
From sales to service (and every other department), customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly recommend Five Star Subaru of Grapevine for all of your car needs! More
A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. Thank you Travis and Mike and Jason of Five Star Subaru of Grapevine! More