Five Star Subaru of Grapevine - Service Center

I have had very good experiences with Five Star Subaru. I set up an appointment with a loaner car which they will provide. They are efficient and the work is done right. Lauren did a great job of keepi I set up an appointment with a loaner car which they will provide. They are efficient and the work is done right. Lauren did a great job of keeping me updated and providing several options on things to do with the vehicle. We also had our vehicle detailed there and they did an amazing job! Looks like a new car!! More

Subaru of Grapevine is really the best. Friendly service and kind people make the experience wonderful. Friendly service and kind people make the experience wonderful. More

Jose was very knowledgeable and professional and the tech did a great job of diagnosing and repairing my car. Jason was great also. did a great job of diagnosing and repairing my car. Jason was great also. More

Had an oil change and tire rotation at Five Star Subaru this afternoon. I did not have an appointment but that was no problem. I was out of there sooner than I thought I would be. Colin was my service advi this afternoon. I did not have an appointment but that was no problem. I was out of there sooner than I thought I would be. Colin was my service adviser. He was very courteous and polite. He even had my car washed. I will continue to drive from Rockwall to have my vehicle serviced there. More

Very welcoming and accomodating. Kept us updated on status of service. Travis was so good! Kept us updated on status of service. Travis was so good! More

Kind, knowledgeable, great listeners, focused, present, articulate, super team work, happy car, happy owner, ty articulate, super team work, happy car, happy owner, ty More

I will never give up on my car so I’m glad the technician didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaro didn’t either, the work this dealership has done on my vehicle has never let me down. I’ve never felt like the advisors have ever given me the runaround and have never felt like they left me deserted. Even though the final bill did wanna make me cry, I don’t think I’ll ever say goodbye to taking my vehicle for service and repairs. More

Friendly service staff keep you informed about your service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I service progress. Let you know what is due soon & make recommendations. Facility, including the service repair area, is impeccably clean. My dog & I were able to wait for work to be completed in the waiting area. Excellent service overall. More

Excellent service department. No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough No hazel checking in vehicle. Loaner car provided and service representative kept us up to date. Car returned with proper repairs as well as thorough cleaning. More

The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thanks a lot! More